Alyssa Heinkel
Elk River,MN
Summary
Self-motivated and dependable professional successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
McChesney Heating And Air
Big Lake, MN
02.2022 - Current
- Worked directly with clients, recorded payments and handled all incoming calls and requests professionally.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Lead Concierge
Doran Companies
Maple Grove, MN
01.2020 - 01.2022
- Expedite the flow of work and materials within or between departments according to established company guidelines
- Streamlined and organized deliveries and ensured they were routed to the correct recipient.
- Planned and coordinated all events for the property and residents
- Manage the process and Organized Lead Team development and new hire training
- Demonstrate a high level of customer service .
Head Volleyball Coach
Elk River Youth Volleyball
Elk River, MN
09.2015 - 12.2018
- Streamlined practice schedules for optimal time management, allowing for focused skill development in each session..
Education
High School Diploma -
Elk River Senior High School
Elk River, MN05.2019
Skills
- Self-Motivation
- Adaptability
- Reliability
- Goal Oriented
- Multitasking
- Team Collaboration
- Excellent Communication
- Growth Mindset
- Rapport and Relationship Building
- Scheduling
- Customer Service
- Fair Housing and HIPAA Regulations
References
- Amber Rinehart, Business Office Manager, (763) 274-4625
- Bob Wagner, President & CEO, (651) 230-7822
- Stacy McChesney, Director of Operations (763)-333-5583
Timeline
Customer Service Representative
McChesney Heating And Air
02.2022 - Current
Lead Concierge
Doran Companies
01.2020 - 01.2022
Head Volleyball Coach
Elk River Youth Volleyball
09.2015 - 12.2018
High School Diploma -
Elk River Senior High School