Alyssa Heinlein
Fullerton,California
Summary
As a current college student, I have experience in customer service, event planning, and data entry. Proven ability to work effectively in a fast-paced environment and multitask across multiple projects. Skilled in problem-solving, communication, and program management. Passionate about leveraging knowledge to support the growth and success of a team
Overview
4
4
years of professional experience
Work History
Student Worker - Lead
California State University, Fullerton
Fullerton, CA
01.2022 - Current
- Organized technical equipment as a lead for campus events, rendering IT assistance during interschool events; tested microphones and lighting equipment with a team of 4, ensuring a smooth procession of events
- Excelled in interpersonal skills delivering information to people in a friendly manner
- Coordinated with manager and inspectors to make sure all necessary tasks were completed on time and in proper order.
Front End Courtesy Clerk
Nugget Markets Inc
El Dorado Hills, CA
05.2021 - 07.2023
- Loaded people's groceries in an efficient and organized manner to ensure customer satisfaction; a majority of customers and co-workers complimented how well put away groceries
- Remained current on policies regarding payment, exchanges, and other operations; Maintained knowledge of current sales and promotions, pricing, and marketing standards
- Provided helpful advice to customers on products to meet needs.
Front End Courtesy Clerk
Safeway Inc
El Dorado Hills, CA
06.2020 - 03.2021
- Coordinated and communicated between departments with up to 25 other employees to ensure operations ran smoothly, and customer satisfaction was outstanding
- Provided customer service, and was often commended on positive, informative attitude by customers
- Commended project assistance by maintaining effective work relationships within department.
Education
College of Communications - Public Relations
California State University, Fullerton
05.2026
Skills
- Team Collaboration
- Staff Management
- Work Planning and Prioritization
- Organized and Efficient
- Friendly and Professional
- Customer Service
Timeline
Student Worker - Lead
California State University, Fullerton
01.2022 - Current
Front End Courtesy Clerk
Nugget Markets Inc
05.2021 - 07.2023
Front End Courtesy Clerk
Safeway Inc
06.2020 - 03.2021
College of Communications - Public Relations
California State University, Fullerton
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