Alyssa Hernandez
Moses Lake,WA
Summary
Professional in logistics management, prepared to drive operations efficiency and streamline supply chain processes. Skilled in inventory management, transportation coordination, and warehouse operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, resourceful, and committed to delivering high-quality outcomes.
Overview
20
20
years of professional experience
Work History
Logistics Specialist/Inventory Specialist
Crites Seed
Quincy, WA
09.2016 - Current
- Coordinated logistics operations to ensure timely distribution of seed products.
- Assisted in inventory management, maintaining accurate stock levels and records.
- Supported shipment scheduling, optimizing delivery routes for efficiency.
- Collaborated with cross-functional teams to resolve logistics issues promptly.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Trained new team members on logistics procedures and best practices.
- Monitored compliance with safety regulations in all logistics activities.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Tracked and managed transfer paperwork such as packing lists.
- Provided customers with status updates for tracked packages.
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Collaborated with procurement team to optimize inventory replenishment processes.
- Developed process improvements that enhanced operational efficiency in inventory handling.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Improved warehouse space utilization with strategic reorganization of stock areas.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
Coach
Head Dance Coach
08.2015 - 08.2017
- I Chorography routines for the Quincy High School Dance Team
- I help the team reach their goals to make it to State.
- I help to make sure their grades are good.
- Developed and implemented training programs to enhance team performance and skill development.
- Mentored athletes, fostering personal growth and teamwork within competitive environments.
- Analyzed performance metrics to refine coaching strategies and improve overall results.
- Collaborated with other coaches to design comprehensive practice schedules and routines.
- Established a positive team culture, promoting inclusivity and motivation among athletes.
- Evaluated individual dancer progress, providing constructive feedback for continuous improvement.
- Coordinated participation in competitions, ensuring adherence to regulations and optimal preparation.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Choreographer
Dance Choreographer
11.2014 - 08.2017
- I choreograph for Ephrata High School dance team
- I choreograph for Quincy High School dance team.
- Developed innovative choreography for various dance styles, enhancing performance quality and audience engagement.
- Collaborated with directors and performers to create cohesive and dynamic stage productions.
- Led workshops to teach advanced choreography techniques, fostering skill development among dancers.
- Evaluated rehearsal processes and provided constructive feedback to improve performance execution.
- Researched current dance trends to incorporate contemporary styles into choreography, maintaining relevance in the industry.
- Adapted choreography as needed based on performer abilities or technical limitations of venues.
- Composed sequences of steps and moves for dancers.
- Choreographed performances for individuals and groups.
Apparel Supervisor
Shopko
06.2015 - 09.2016
- Cash office Operator – getting change and balancing out registers.
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored staff on product knowledge and customer service excellence.
- Managed inventory levels, optimizing stock placement for improved accessibility.
- Coordinated visual merchandising to enhance store presentation and maximize sales potential.
- Implemented efficient scheduling practices to align staffing with peak business hours.
- Conducted performance evaluations, providing feedback to enhance employee development.
- Resolved customer inquiries promptly, fostering a positive shopping experience.
Sales Associate
Shopko
11.2014 - 06.2015
- Trained new team members on sales techniques and customer service best practices.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and organization on the sales floor.
- Collaborated with management to develop promotional displays that increased product visibility.
- Resolved customer complaints effectively, fostering positive relationships and brand loyalty.
- Processed transactions accurately using point-of-sale systems while maintaining cash handling procedures.
- Implemented store cleanliness standards, contributing to a welcoming shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Aide
Health Care Aide
04.2014 - 06.2014
- Delivered compassionate care to patients, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, medication management, and mobility support for residents.
- Collaborated with healthcare team to develop individualized care plans tailored to patient needs.
- Offered caring companionship and emotional support.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
Aide to the office
Quincy School District Office
01.2007 - 01.2009
- I worked as an aide to the office.
- I shredded old files, moved files, made new files, sorted all the papers that needed to be filed and making copies.
- Supported administrative tasks, ensuring efficient office operations and communication flow.
Cashier
The Gorge Amphitheatre
01.2006 - 01.2008
- Processed customer transactions accurately and efficiently.
- Managed cash register operations, ensuring balanced till at end of shifts.
- Provided exceptional customer service, enhancing overall dining experience.
- Assisted in training new cashiers on operational procedures and systems.
- Handled special requests and inquiries, resolving issues promptly.
- Maintained cleanliness and organization of front counter area to optimize workflow.
- Collaborated with kitchen staff to ensure timely order processing and delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor’s degree - Business Administration, Accounting
DeVry University
Chicago10-2015
Some college credits -
Wenatchee Valley College
Wenatchee, WA01-2010
Skills
Microsoft outlook, word, and Excel
- Decision-making
- Customer service
- Shipping documentation
- Stress management
- Verbal and written communication
- Safety practices
- Materials handling
- Documentation management
- International logistics
- Customs compliance
- Shipping coordination
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Multitasking
- Calm under pressure
Timeline
Logistics Specialist/Inventory Specialist
Crites Seed
09.2016 - Current
Coach
Head Dance Coach
08.2015 - 08.2017
Apparel Supervisor
Shopko
06.2015 - 09.2016
Choreographer
Dance Choreographer
11.2014 - 08.2017
Sales Associate
Shopko
11.2014 - 06.2015
Aide
Health Care Aide
04.2014 - 06.2014
Aide to the office
Quincy School District Office
01.2007 - 01.2009
Cashier
The Gorge Amphitheatre
01.2006 - 01.2008
Bachelor’s degree - Business Administration, Accounting
DeVry University
Some college credits -
Wenatchee Valley College