Alyssa Herrera
Modesto,CA
Summary
Multi-tasking college student with an assertive and positive attitude, who is hard-working, customer-focused, and dependable. Seeking an entry-level position while offering strong problem-solving skills, emotional intelligence, and empathy in dealing with customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Analyst
Vituity
10.2024 - Current
- Evaluated financial processes to identify areas of improvement, recommending actionable solutions for optimization.
- Prepared detailed financial statements for management review, aiding in informed decision-making processes.
- Improved client satisfaction by providing timely and accurate financial insights and recommendations.
NANNY
Ramirez Family
06.2020 - Current
- Responsible for the safety, discipline, and supervision of school-age children and toddlers
- Accountable for creating a safe, structured, and caring environment
- Coordinated everyday activities that encouraged education, social skills, and establishing COVID-level hygiene habits
- Requires interpersonal communication, listening skills, problem-solving, quick thinking, time management, and reliability
Front Desk Receptionist
Continental Inn & Suites
02.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
CUSTOMER SERVICE ASSOCIATE
Mr.Pickles Sandwhich Shop
01.2023 - 08.2023
- Welcomed customers by taking their orders, answering inquiries, and offering recommendations
- Operate the cash register to process payments accurately
- Maintain cleanliness and organization of dining area and kitchen
SERVER
Mr.Pickles Sandwhich Shop
08.2022 - 12.2022
- Assemble sandwiches according to customer preferences and standardized recipes
- Ensure the quality and freshness of the ingredients used
- Serve ice cream to customers, ensuring accurate portioning
- Greet customers warmly and provide a welcoming atmosphere
- Cash Handling and POS Operations
Education
Associate of Science - Cardiac Sonography
Modesto Junior College
Modesto, CA12-2025
CABRILLO COMMUNITY COLLEGE
03.2025
High School Diploma -
ESCALON HIGH SCHOOL
01.2023
Skills
- Active Listening
- Creative
- Team Oriented
- Written/Verbal/Analytical Skills
- Adaptable
- Quick Learner
- CPR/BLS Certified
- Medical Terminology
- Time management
- Multitasking capacity
- Customer service
- Excellent communication
Certification
- CPR/AED Certification
- CA Driver's License
- First Aid Certification
Timeline
Account Analyst
Vituity
10.2024 - Current
Front Desk Receptionist
Continental Inn & Suites
02.2024 - 08.2024
CUSTOMER SERVICE ASSOCIATE
Mr.Pickles Sandwhich Shop
01.2023 - 08.2023
SERVER
Mr.Pickles Sandwhich Shop
08.2022 - 12.2022
NANNY
Ramirez Family
06.2020 - Current
High School Diploma -
ESCALON HIGH SCHOOL
Associate of Science - Cardiac Sonography
Modesto Junior College
CABRILLO COMMUNITY COLLEGE
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