Alyssa Higgins
Dallas
Summary
Detail-oriented professional with a strong background in the hospitality industry. Skilled in inventory management and beverage knowledge, consistently improving customer satisfaction through effective communication and service excellence.
Overview
6
6
years of professional experience
Work History
Bartender
ST dining services
Dallas
01.2024 - Current
- Delivered exceptional customer service in fast-paced environment.
- Managed inventory and ordered supplies to meet operational needs.
- Cultivated relationships with regular customers to improve overall experience.
- Maintained accurate inventory of liquor, beer, wine, and other beverage items.
- Fostered strong working relationships with colleagues through effective communication.
server
Del Frisco's Grille
Southlake
03.2022 - 01.2024
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Implemented feedback from customers to improve service quality and menu offerings.
server
On The Border
Denton
06.2020 - 11.2022
- Assisted guests with menu selections and dietary restrictions.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Bachelor of Science - Marketing, Journalism, Photography
University of North Texas
Denton, TX12-2023
High School Diploma -
Texas High School
Texarkana, TX05-2019
Skills
- Cocktail mixing
- Inventory management
- Beverage knowledge
- POS systems
- Cash handling
- Customer relationship management
- Wine and liquor expertise
- Hospitality service expertise
Timeline
Bartender
ST dining services
01.2024 - Current
server
Del Frisco's Grille
03.2022 - 01.2024
server
On The Border
06.2020 - 11.2022
Bachelor of Science - Marketing, Journalism, Photography
University of North Texas
High School Diploma -
Texas High School