Alyssa Holt
Leander
Summary
Dedicated to enhancing community service through exceptional customer support, demonstrating a keen eye for detail that drives overall customer satisfaction. As challenges evolve, effective communication and strategic problem-solving are essential for creating positive guest experiences. Committed to fostering an environment where every interaction contributes to lasting relationships and community trust.
Overview
6
6
years of professional experience
Work History
Team Member
Mighty Fine
Cedar Park, TX
08.2021 - Current
- Trained oncoming employees through encouragement and helpful guidance so they can thrive while working
- Problem solved with guests' food allergies and preferences by communicating the available options to ensure the safety and comfort of guests
- Performed expo duties using multitasking and team player abilities so food would be delivered in a timely manner
- Maintained Food Handler's and Alcoholic Beverage Commission Licenses
- Mastered in front of house abilities and was awarded Hospitality in September 2025
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Promoted to coach in October 2025
Team Member
Chick Fil- A
Leander, TX
06.2020 - 08.2021
- Served food to guests' vehicles by following the description and where the vehicle was located to maintain the flow of guests coming in and out of the parking lot
- Supplied the drink, drive-thru, and desert stations during the shift so the team is prepared to have successful lunch/dinner rushes
- Interacted with +200 guests to take their orders during rushes in a friendly demeanor to ensure a positive customer experience
Education
Bachelor of Science - Psychology, Minor in Sports Business
University of Oregon
Eugene, OR06-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Willingness to learn
Timeline
Team Member
Mighty Fine
08.2021 - Current
Team Member
Chick Fil- A
06.2020 - 08.2021
Bachelor of Science - Psychology, Minor in Sports Business
University of Oregon