Alyssa Irvin
Albuquerque,NM
Summary
Enthusiastic learner eager to contribute to team success through hard work, attention to detail, strong communication and excellent organizational skills. Clear understanding of instruction and training in fast paced learning environment. Motivated to grow, help others and excel in any job that comes my direction. Driven by the rewarding feeling of productivity when utilizing my time to get things done. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
AmeriCorps Member
Mandys Farm
Albuquerque, NM
01.2022 - Current
- Facilitated lessons on topics such as communication skills, problem solving, and conflict resolution.
- Provided professional support throughout the entire process of finding suitable employment.
- Coached participants on appropriate workplace behavior and expectations.
- Engaged in outreach activities within the community to connect with potential employers.
- Collaborated with employers to secure meaningful employment opportunities for clients.
- Worked with individuals to complete application documents for relevant vocations.
- Advocated on behalf of clients to employers, ensuring fair treatment and workplace accommodations.
- Advised participants on educational options available to enhance employability prospects.
- Assisted with resume writing, job search strategies, and goal setting.
- Organized mock interviews for clients to practice their interviewing skills.
Behavior Technician
AST - LEARN Behavioral
Albuquerque, NM
07.2021 - 12.2022
- Observed, monitored and recorded behaviors through accurate behavior-consequence data collection, graphs and notes.
- Worked as part of a small, collaborative team to address changing needs of children and families.
- Maintained professional and clinical perspective to avoid internalization regarding certain client behaviors or mannerisms.
- Provided responsive communication by phone and email to answer general and pressing questions.
- Used Catalyst and Central Reach to document patient information, progress notes and treatment plans.
- Promoted positive interactions of children with Autism by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Medical Assistant
Epiphany Dermatology
Albuquerque, NM
03.2021 - 07.2021
- Sanitized, restocked and organized and prepared exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Certified Nursing Assistant
Genesis HealthCare
Albuquerque, NM
10.2020 - 02.2021
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained client medical history, medication information, symptoms and allergies.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Font Desk Assistant
Genisis Health Care
Albuquerque, NM
10.2020 - 01.2021
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transcribed phone messages and relayed to appropriate personnel.
- Monitored office supplies by checking inventory and placing orders.
- Stored guest valuables in safe and individual boxes for security.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Medical Assistant Extern
Concentra Urgent Care
Albuquerque, NM
08.2020 - 10.2020
- Documented patient information in EMR and prepared paperwork for physician’s.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Assisted physicians and nurses with clinical procedures.
- Taught patients about medications, procedures and care plan instructions.
Education
CNA License - Health
CNA
Albuquerque, NM11-2020
Diploma - High School
Penn Foster High School
Albuquerque, NM05.2018
Skills
- Appointment Confirmation
- EMR Systems & Updating Medical Records
- Pharmacy Relations & Coordinating Drug Refills
- Patient Relations
- Wound Care
- HIPAA Compliance
- Medical Billing
- Vitals Collection and Documentation
- Call Routing & Telephone etiquette
- Office administration
- Medication Administration
- Intervention Management
- Constructive Feedback
- Office supplies inventory management
- File management
- Time management
- Relationship Building
- Organizational Skills
- Interpersonal Communication
- Task Prioritization
- PPE use
- Collaboration
Certification
- First Aid / CPR / BLS Certified
- CNA - Certified Nurse Assistant
- BCAT - Board Certified Autism Technician
Accomplishments
- Member of the month May & June 2023
Timeline
AmeriCorps Member
Mandys Farm
01.2022 - Current
Behavior Technician
AST - LEARN Behavioral
07.2021 - 12.2022
Medical Assistant
Epiphany Dermatology
03.2021 - 07.2021
Certified Nursing Assistant
Genesis HealthCare
10.2020 - 02.2021
Font Desk Assistant
Genisis Health Care
10.2020 - 01.2021
Medical Assistant Extern
Concentra Urgent Care
08.2020 - 10.2020
CNA License - Health
CNA
Diploma - High School
Penn Foster High School
- First Aid / CPR / BLS Certified
- CNA - Certified Nurse Assistant
- BCAT - Board Certified Autism Technician
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