Alyssa Jackson
Buckeye,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Teacher
KinderCare Learning Centers
Goodyear, AZ
10.2023 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Participated in workshops, trainings and conferences to improve educational skills.
Restaurant Team Member
Coopers Hawk Winery and Restaurant
Surprise, AZ
06.2023 - 10.2023
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
Teacher
KinderCare Learning Centers
Goodyear, AZ
05.2020 - 04.2023
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Remained calm and patient in student interactions to support individual growth and development.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Consulted with customers regarding needs and addressed concerns.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZSkills
- Community involvement
- Complaint Handling
- Stress Tolerance
- First aid and CPR certified
- Performance Improvement
- Organization skills
- Time Management
Timeline
Teacher
KinderCare Learning Centers
10.2023 - Current
Restaurant Team Member
Coopers Hawk Winery and Restaurant
06.2023 - 10.2023
Teacher
KinderCare Learning Centers
05.2020 - 04.2023
High School Diploma -
Desert Edge High School