Alyssa Jackson
Bear
Summary
Results-driven professional with experience at Siemens Healthineers, excelling in quality control and safety compliance. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in documentation management and task prioritization, consistently meeting deadlines while maintaining high standards of accuracy and efficiency.
Overview
13
13
years of professional experience
Work History
Fill/Pack Operator
Siemens Healthineers
Newark
04.2024 - Current
- Inspected finished products to ensure compliance with quality standards.
- Reduced health and safety risks through strict adherence to PPE requirements.
- Maintained cleanliness of work area and equipment per safety regulations.
- Assisted in production line setup based on customer specifications.
- Managed multiple tasks while ensuring attention to detail.
- Maintained accurate production and quality documentation.
- Completed daily responsibilities efficiently, meeting all deadlines.
- Demonstrated effective problem-solving skills, resolving issues promptly.
CSA
Lowe's
Bear
01.2015 - 01.2020
- As a Lowe's customer service representative, my responsibilities included assisting customers with product inquiries, providing information on promotions and services, processing transactions, handling returns and exchanges, and ensuring a positive shopping experience.
- Additionally, addressed customer concerns, resolved issues, and collaborated with team members to maintain a welcoming and organized store environment.
Online shopping clerk
Shoprite
Newark
01.2012 - 01.2014
- Provided excellent customer service by managing online orders, addressing customer concerns, packaging items efficiently, billing orders, facilitating smooth delivery to customers' cars, and processing payments.
Education
Highschool -
William Penn Highschool
New Castle01.2010
Skills
- Point-of-Sale (POS) operations
- Transaction processing
- Handling cash
- Customer service
- Numerical aptitude
- Quick learner
- Communication skills
- Fast paced retail environment
- Health and safety
- Quality control
- Production setup
- Documentation management
- Attention to detail
- Team collaboration
- PPE compliance
- Task prioritization
- Worksite safety
- Quality assurance standards
Languages
- English, Fluent
- Spanish, Elementary proficiency
Timeline
Fill/Pack Operator
Siemens Healthineers
04.2024 - Current
CSA
Lowe's
01.2015 - 01.2020
Online shopping clerk
Shoprite
01.2012 - 01.2014
Highschool -
William Penn Highschool
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