Alyssa J Lopez
South Gate,CA
Summary
Experienced professional specializing in veterinary care administrative support, with a background in educational settings and customer service. Bilingual in English and Spanish, known for strong communication skills and the ability to manage multiple tasks efficiently. Dedicated to providing compassionate service and support in various roles, contributing to positive outcomes.
Overview
7
7
years of professional experience
Work History
Program Leader
Think Together, Inc
Jurupa Valley
10.2025 - 05.2026
- Developed programs to enhance student engagement and academic performance.
- Facilitated training sessions for staff on best practices in program delivery.
- Coordinated resources and schedules for multiple program activities to ensure smooth operation.
- Managed the recruitment process of volunteers or interns who are interested in participating in the program.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Prepared reports and presentations on program activities, progress and outcomes.
- Monitored student progress and assisted students and teachers with resolving problems.
- Guided students in making positive behavior choices and applied gentle disciplinary measures.
- Monitored student presence consistently and reviewed student sign-in/sign-out sheets to monitor safety and absences.
- Produced manuals and guides for staff and participants such as handouts, training materials, manuals. for use by staff and and or program participants.
- Accompanied students on educational field trips.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Veterinary Assistant & Front Desk Receptionist
Animal Hospital of Riverside
Riverside, California
01.2023 - 01.2024
- Provided compassionate care for animals, including feeding, cleaning, and handling.
- Ensured clean and organized environment for patients and staff to promote safety and comfort.
- Assisted veterinarians during examinations and surgical procedures.
- Supported veterinarians during animal examinations by preparing necessary equipment and ensuring a calm environment.
- Prepared and maintained medical equipment for procedures and treatments.
- Monitored animal health and behavior in recovery post-surgery.
- Monitored and recorded vital signs of hospitalized animals to assist veterinarians in evaluating health status.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Dispensed medications orally or topically as directed by veterinarian.
- Provided education to pet owners on proper care and nutrition to enhance animal well-being.
- Managed inventory of medical supplies and ordered items as needed.
- Assisted with general administrative duties, including patient record management.
- Communicated effectively with team members regarding patient needs.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
Front Office Assistant
Miranda Family Chiropractic
Riverside, California
11.2019 - 03.2020
- Greeted patients and provided a welcoming environment.
- Assisted with patient intake forms and verified insurance information.
- Handled phone inquiries and directed calls to appropriate personnel promptly.
- Coordinated communication between patients and chiropractic staff to enhance patient experience.
- Oversaw inventory management of office supplies to ensure availability. of office supplies, ensuring adequate stock levels were always maintained.
- Managed incoming calls, ensured timely responses to voicemails, and directed calls efficiently.
- Implemented office policies and procedures to improve compliance and streamline front office operations.
Education
Veterinary Assistant & Front Desk Receptionist -
American College of Healthcare & Technology
Riverside, CA01-2024
Diploma -
Adult Valley High School
Wildomar, CA01-2023
Skills
- Patient assessment
- Medical terminology
- Prescription management
- Preventive care
- Document control
- Recordkeeping
- Medical record keeping
- Administrative support
- Pet care guidance
- Animal wellness
- Inventory management
- Appointment scheduling
- Scheduling appointments
- Appointment setting
- Time management
- Organizational skills
- File management
- Customer relationship management
- Team collaboration
- Staff training
- Active listening
- Professional communication
- Recordkeeping practices
- Supply chain management
Additional Attributes
- Compassionate and committed to creating positive experiences in all professional interactions.
- Able to quickly learn and adapt to new roles and responsibilities.
- Strong team player with a focus on collaborative problem-solving.
- Sanitation & Sterilization
- Excellent customer service and patient communication skills
- Veterinary pharmacology knowledge
- Medication handling
- Prescription filling
- Dosage calculation
- Knowledge of inventory management and supply ordering
Timeline
Program Leader
Think Together, Inc
10.2025 - 05.2026
Veterinary Assistant & Front Desk Receptionist
Animal Hospital of Riverside
01.2023 - 01.2024
Front Office Assistant
Miranda Family Chiropractic
11.2019 - 03.2020
Veterinary Assistant & Front Desk Receptionist -
American College of Healthcare & Technology
Diploma -
Adult Valley High School