Alyssa Johns
Camano Island,WA
Summary
Motivated professional with a strong background in customer service and administrative support. Combines detail-oriented organizational skills with effective communication to enhance team productivity and client satisfaction.
Overview
7
7
years of professional experience
Work History
In Home Caregiver
Family Resource Home Care
Mount Vernon, WA
05.2026 - Current
- Provided in-home care to clients with varying needs.
- Assisted clients with daily living activities and personal care needs.
- Administered medication according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
Seasonal Jewelry Packers and Makers in LaConner
GLDN
La Conner, WA
10.2025 - 12.2025
- Collaborated with team members to achieve daily production goals, ensuring timely delivery
- Executed standard operating procedures (SOPs) for consistent and accurate packaging
- Prepared products for shipment by packing and labeling items efficiently.
- Operated packaging machinery to ensure proper sealing and protection of goods.
- Maintained cleanliness and organization of packing area to promote safety.
Administrative Assistant
A New Tomorrow Therapy
Mount Vernon
01.2023 - 07.2025
- Managed scheduling, client intake, and administrative records to maintain confidentiality and organization.
- Streamlined office workflows to enhance support for therapists and staff, ensuring efficient daily operations.
- Managed scheduling for client appointments and therapist availability.
- Coordinated communication between clients and therapy staff effectively.
- Maintained organized client records in compliance with privacy regulations.
Front Desk Receptionist
Alente Spa Salon
Ellensburg, WA
01.2021 - 07.2022
- Welcomed clients and coordinated appointment bookings to ensure smooth salon operations.
- Processed payments and maintained accurate records to support financial integrity.
- Greeted clients warmly and managed front desk operations efficiently.
- Scheduled appointments using salon management software for optimal client flow.
- Answered phone inquiries and provided information about services and products.
Customer Service Representative
David's Bridal
Lynnwood, WA
01.2020 - 08.2020
- Guided clients in selections and fittings, enhancing personalized experience.
- Collaborated with team to meet sales and service objectives.
- Assisted customers in selecting bridal gowns and accessories.
- Provided exceptional service during fittings and alterations.
- Managed customer inquiries through phone and email communication.
Sales Associate
Sunglass Hut
Burlington
10.2019 - 02.2020
- Provided product knowledge and guided customers in selecting appropriate eyewear.
- Surpassed sales targets by utilizing effective communication and upselling techniques.
- Assisted customers in selecting sunglasses based on style and face shape.
- Maintained store cleanliness and organized product displays for optimal visibility.
- Provided product knowledge to customers, enhancing their shopping experience.
Education
Bachelor's degree - Psychology
Arizona State University
08-2026
Associate of Arts -
Skagit Valley College
Mount Vernon, WA12-2020
High School Diploma -
Orcas Island High School
06-2019
Skills
- Health information management
- Customer service and relations
- Time management and organization
- Basic computer skills
- Medication administration
- Communication and interpersonal skills
- Problem solving and adaptability
- Administrative support and scheduling
- Cash handling and POS systems
- Patient record management
- Computer operation
- Cleaning services
Personal Information
Driving License: Driver's License
Timeline
In Home Caregiver
Family Resource Home Care
05.2026 - Current
Seasonal Jewelry Packers and Makers in LaConner
GLDN
10.2025 - 12.2025
Administrative Assistant
A New Tomorrow Therapy
01.2023 - 07.2025
Front Desk Receptionist
Alente Spa Salon
01.2021 - 07.2022
Customer Service Representative
David's Bridal
01.2020 - 08.2020
Sales Associate
Sunglass Hut
10.2019 - 02.2020
Bachelor's degree - Psychology
Arizona State University
Associate of Arts -
Skagit Valley College
High School Diploma -
Orcas Island High School