Alyssa Kaufman
Mead,NE
Summary
I am a self-motivated individual who enjoys team collaboration and working in a customer focused environment. In addition to maintaining a summer job, I am also involved in Special Olympics CO where I participate in sports and make lifelong friendships with individuals with disabilities. I am actively involved in community service through National Honor Society and volunteered at my local elementary school where I gave one on one support to students. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Account Specialist Assistant
Trident Security Systems
06.2023 - 08.2023
- Conducted regular reviews of existing accounts to ensure accuracy of details.
- Answered customer phone calls and provided quality customer service.
- Followed up with customers after resolution of their issue was provided.
- Collaborated with other departments on special projects as required.
- Resolved customer issues in a timely manner while maintaining excellent customer relationships.
- Completed a gap assessment of customer accounts.
Customer Account Specialist Assistant
Trident Security Systems
06.2022 - 08.2022
- Conducted regular reviews of existing accounts to ensure accuracy of details.
- Answered customer phone calls and provided quality customer service.
- Followed up with customers after resolution of their issue was provided.
- Collaborated with other departments on special projects as required.
- Resolved customer issues in a timely manner while maintaining excellent customer relationships.
- Completed a gap assessment of customer accounts.
Education
High School Diploma -
Mead High School
Longmont, CO05.2024
Skills
- Attention to detail
- Customer Service
- Team Collaboration
- Communication Skills
- Problem Solving
- Self Motivated
- Adaptable
Timeline
Customer Account Specialist Assistant
Trident Security Systems
06.2023 - 08.2023
Customer Account Specialist Assistant
Trident Security Systems
06.2022 - 08.2022
High School Diploma -
Mead High School
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