Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
09.2024 - Current
Followed safety regulations to maintain safe work environment.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Contributed to increased productivity by working effectively in high-pressure situations.
Thai Land Restaurant
Thai Land Restaurant
11.2022 - Current
Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Supervised and trained staff in customer service, food handling, and safety protocols.
Shift Leader
Panda Express
02.2019 - 07.2022
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Assistant Manager
Popeyes® Louisana Kitchen
01.2017 - 02.2019
Maintained accurate records of sales transactions using point-of-sale systems.
Created reports on sales trends, inventory levels, and financial data.
Monitored employee attendance records, timekeeping, and payroll information.
Conducted regular performance reviews for employees to identify areas of improvement.