Hattie Forbes
Advance Auto Parts DC
Murray,UT
20
years of professional experience
I'm very hard worker. I learn new things quickly. I do my job to the best of my knowledge & capabilities.
Work History
Package Handler
4 Years 11 Months- Sorting packages into their routes. using scanning system for tracking.
Salesperson
5 Years 9 Months- Developed product knowledge to assist customers with automotive inquiries and recommendations.
- Executed sales strategies to meet and exceed daily sales targets through effective communication.
- Coordinated inventory management processes to ensure optimal stock levels for customer demand.
- Mentored junior sales staff on customer service best practices and product information.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Cap 2 Associate
1 Year 1 Month- Unloading, sorting, organizing, stocking
- Developed and maintained reporting procedures for tracking the effectiveness of various programs. Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately. Evaluated programs to determine necessary equipment and supplies and maintained inventory controls.
CNA
2 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
CNA
6 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
CNA
2 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
CNA
7 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
CNA
11 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
CNA
2 Years 3 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
CNA
5 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
Over the Truck Driver
4 Years 9 Months- Delivering & Picking up loads, Pretrip inspection, doing log books.
CNA
2 Months- Give baths, doing rounds, vitals, making beds, stocking rooms, helping with meals, assisting with daily activities.
- Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care.
Education
High school
GED
Skills
Customer service
Customer care
Relationship building
Customer relationship building
Customer engagement
Sales process
Sales strategy development
Active listening
Objection handling
Product description
Customer loyalty programs
Display restocking
Product and service knowledge
Time management
Staff training
Records management
Timeline
Salesperson
Advance Auto Parts DC
10.2020 - 07.2026Read More
Package Handler
FedEx
01.2020 - 12.2024Read More
Cap 2 Associate
Walmart
11.2018 - 12.2019Read More
CNA
Mississippi Care Center of Alcorn County
03.2018 - 05.2018Read More
CNA
Pontotoc Health & Rehab. Center
08.2017 - 02.2018Read More
CNA
North Mississippi Nursing Home
10.2016 - 12.2016Read More
CNA
Chataw Nursing & Rehab Center
03.2016 - 10.2016Read More
CNA
Golden Living Center
06.2014 - 05.2015Read More
CNA
The Carrington Nursing & Rehab Center
02.2012 - 05.2014Read More
CNA
Terrace Gardens Health Care
02.2011 - 07.2011Read More
CNA
Caregiver Plus
10.2010 - 12.2010Read More
Over the Truck Driver
Interstate Distribution Company
04.2006 - 01.2011Read More
East Mississippi Community College
GED
Read More
East High
High school
Read More