Alyssa Key
Center Point,AL
Summary
Well-organized and efficient, with a strong focus on customer service. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Ulta Beauty
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Team Member
Dunkin' Donuts
09.2022 - 12.2023
- Prepared hot beverages such as coffee and tea according to customer requests
- Prepared a variety of foods in accordance with customers' orders or supervisors' instructions following approved procedures
- Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
- Performed shift change tasks to keep the store organized and efficient each day
- Reduced customer wait times by operating the customer window and sales register quickly and efficiently
- Processed payments and counted change to complete transactions
- Interacted with customers in a pleasant and courteous manner, which increased customer loyalty
- Wiped down counters, tables, and sanitized equipment to keep the food prep and dining areas clean.
Team Member
Jack's Family Restaurants
07.2021 - 12.2023
- Greeted customers, offered help, and provided knowledgeable assistance
- Prepared a variety of foods in accordance with customers' orders or supervisors' instructions following approved procedures
- Maintained high customer service standards in high-volume, fast-paced operations
- Reduced customer wait times by operating the customer window and sales register quickly and efficiently.
Education
High School Diploma -
Christian Fellowship Academy
Cullman05.2022
Skills
- Customer Service
- Sales Expertise
- Retail Store Operations
- Conflict Resolution
- Store Opening and Closing
- Product Knowledge
Timeline
Retail Sales Associate
Ulta Beauty
11.2023 - Current
Team Member
Dunkin' Donuts
09.2022 - 12.2023
Team Member
Jack's Family Restaurants
07.2021 - 12.2023
High School Diploma -
Christian Fellowship Academy