Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

ALYSSA KNISLEY

Urbana,Ohio

Summary

Committed, proficient, competent in the areas of customer service, data entry, computers, and confidentiality. Consistently pursuing new challenges to stretch abilities and expand knowledge. Additional areas of expertise: Training employees Trainable Energetic Customer Service Integrity/Honest Resourceful Efficient

Overview

37
37
years of professional experience

Work History

Paralegal

Attorney John M. Spencer
03.2023 - Current
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.

Silfex

Operator Shared Resources
03.2022 - Current
  • Cleanroom work
  • Bagging and Cleaning Silicon parts
  • Completed training per work flow
  • Team building

Tax Professional

WAJ MGT dba H and R Block, 1637
01.2013 - Current
  • Tax document preparation
  • Provide exceptional service to customers

Owner

Alyssa’s Cakes
12.1987 - Current
  • Customer service
  • Inventory
  • Accounts Payable/Receivable
  • Training
  • Baking/Design work

Clark County Engineer

Tax Map Technician
03.2018 - 05.2022


  • Maintain parcel date for the County
  • Check surveys, deeds, and documents for accuracy
  • Research parcel issues
  • Provide exceptional service to customers
  • Proof reading

Montgomery County Job and Family Services

Eligibility Specialist
01.2018 - 03.2018
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Determined with services the client would be eligible to receive.
  • Customer service and phone skills.

Champaign County Engineer

Tax Map Technician
09.2003 - 01.2018
  • Maintain parcel date for the County
  • Check surveys, deeds, and documents for accuracy
  • Research parcel issues
  • Provide exceptional service to customers
  • Proof reading

Manager

Vintage Drive Thru
05.2002 - 08.2003
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Associates Degree - Culinary Arts

Hocking Technical College

Urbana High School
1988

Skills

  • Critical Thinking
  • Administrative Duties
  • Special Projects
  • Detailed Documentation
  • Customer Inquiries
  • Complex Problem-Solving
  • Communication Techniques
  • Time Management
  • Effective Written and Verbal Communication
  • Legal Research
  • Client Communication
  • Document drafting
  • Notary Public
  • Document Preparation
  • Proofreading
  • Document filing
  • Attention to Detail

Timeline

Paralegal

Attorney John M. Spencer
03.2023 - Current

Silfex

Operator Shared Resources
03.2022 - Current

Clark County Engineer

Tax Map Technician
03.2018 - 05.2022

Montgomery County Job and Family Services

Eligibility Specialist
01.2018 - 03.2018

Tax Professional

WAJ MGT dba H and R Block, 1637
01.2013 - Current

Champaign County Engineer

Tax Map Technician
09.2003 - 01.2018

Manager

Vintage Drive Thru
05.2002 - 08.2003

Owner

Alyssa’s Cakes
12.1987 - Current

Associates Degree - Culinary Arts

Hocking Technical College

Urbana High School

Similar Profiles

CREATE PROFILE
ALYSSA KNISLEY