Alyssa Kobal
Forty Fort,PA
Summary
Results-driven Branch Manager with several years of comprehensive experience in financial services. Polished in managing branch, promoting, and marketing branch products and allocating funds. Deeply familiar with banking rules and regulations. Friendly professional dedicated to promoting and maximizing sales opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
Mariner Finance
Wilkes-Barre, PA
09.2023 - Current
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Banker
Citizens Bank
Forty Fort, PA
02.2018 - 09.2023
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Assisted with onboarding new employees by training them on banking procedures.
- Advised customers on bank products, services and financial planning options.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Helped customers understand and use mobile applications and online banking.
- Completed daily cash balancing and operated ATMs.
Personal Banking Representative
First National Bank Of Pennsylvania
Nanticoke, PA
09.2013 - 02.2018
- Performed special services for customers, ordering bank cards and checks.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Cross-sold additional bank products when applicable to meet customer needs.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Education
High School Diploma -
Lake-Lehman High School
Lehman, PA06-2013
Skills
- Risk Mitigation
- Coaching and Mentoring
- Financial Oversight
- Account analysis expertise
- Shift Scheduling
- Relationship Building
Certification
- NMLS Certified
- PA Notary
- PA Insurance License - Accident and Health
- PA Credit Products Insurance License
Timeline
Branch Manager
Mariner Finance
09.2023 - Current
Banker
Citizens Bank
02.2018 - 09.2023
Personal Banking Representative
First National Bank Of Pennsylvania
09.2013 - 02.2018
High School Diploma -
Lake-Lehman High School
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