Alyssa Kovach
Algonquin,IL
Summary
Has a solid background in customer service and order management for high-volume, fast-paced settings. Known for strong teamwork and results-driven approach, consistently ensuring customer satisfaction and operational efficiency. Reliable and adaptable, with strong communication skills and positive attitude. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Carhop
Sonic
08.2024 - Current
- Takes orders and delivers food and beverages to customers in cars to provide quick and convenient customer service.
- Handles cash transactions accurately, ensuring proper change was given to customers.
- Delivers change and receipts to customers in cars to maintain accurate financial records and provides customers with correct change and proof of purchase.
- Utilizes strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Resolves customer complaints professionally, finding mutually agreeable solutions.
Admin for Youth Ministry
Light of Christ Church
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Babysitter
Light of Christ Church
09.2023 - 01.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Currently In High School - Class of 2026
Harry D Jacobs High School
Algonquin, ILSkills
- Good communication
- licensed driver
- Strong work ethic
- Friendly attitude
- Excellent customer service
- Fast and efficient
- Willing to learn
- Teamwork and collaboration
Additional Information
-Taking AP Biology and Human Anatomy & Physiology courses currently through Jacobs High School
-3.8 GPA
-Involved in leadership clubs such as Peer Mentoring and Goldrush
-Volunteers at least once a week at local Church
Timeline
Carhop
Sonic
08.2024 - Current
Babysitter
Light of Christ Church
09.2023 - 01.2024
Admin for Youth Ministry
Light of Christ Church
08.2022 - Current
Currently In High School - Class of 2026
Harry D Jacobs High School
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