Summary
Overview
Work History
Education
Skills
Timeline
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Megan Towell

Little Rock,Arkansas

Summary

Dynamic professional with a strong work ethic and excellent customer service skills, honed at Sonic Drive In. Proven ability to enhance operational efficiency and train teams effectively. Experienced in food safety compliance and POS system operation, consistently delivering high-quality service and ensuring guest satisfaction in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Carhop

Sonic Drive In
Carlisle, AR
01.2020 - 02.2024

Carrying orders, taking orders, running fountain, making ice cream, customer service, cleaning, some cooking

Owner/Operator

Towell Farms
Des Arc, AR
05.2016 - 01.2021

Overseeing day to day farm operations, operating heavy equipment, and managing employees

Meat Wrapper

City Market
01.2015 - 05.2016
  • Operated meat wrapping machinery to ensure consistent quality and presentation of products.
  • Maintained cleanliness and organization within the meat department, adhering to health and safety regulations.
  • Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
  • Trained new employees on proper wrapping techniques and safety protocols to enhance team efficiency.

Manager

Sonic Drive In
Carlisle, AR
01.2008 - 09.2014
  • Led cross-functional teams to streamline operational processes, enhancing overall efficiency.
  • Developed and implemented training programs for staff, improving team performance and knowledge retention.
  • Analyzed performance metrics to identify areas for improvement, driving strategic initiatives that increased productivity.
  • Oversaw budget management and resource allocation, ensuring alignment with organizational goals and objectives.

Education

GED -

Des Arc High School
Des Arc, AR

Skills

  • Good communication
  • Drive-thru experience
  • Flexible schedule
  • Strong work ethic
  • Promptness and punctuality
  • Cleaning and sanitizing
  • Order accuracy
  • Guest satisfaction
  • Memory retention
  • Beverage preparation
  • Phone etiquette
  • Quality assurance
  • Salesmanship
  • Cleanliness
  • POS system operation
  • Food safety compliance
  • Payment processing
  • Roller skating proficiency
  • Order delivery practices
  • Restaurant policies
  • Interpersonal relationships
  • Food service efficiency
  • Performance improvement
  • Point of sale operation
  • Friendly attitude
  • Excellent customer service
  • Fast and efficient
  • Willing to learn
  • Car-side service
  • Teamwork and collaboration
  • Quick learner
  • Fast food customer service
  • Customer service
  • Enhancing customer experience
  • Safety conscious
  • Works Well Under Pressure
  • Tray carrying and balancing
  • Goal oriented
  • Effective multitasking
  • Adaptability and dependability
  • Flexibility
  • Interactive communication skills
  • Heavy lifting
  • Food preparation
  • Safe food handling
  • Order taking
  • Customer interaction
  • Workplace safety compliance
  • Kitchen support
  • Efficient under pressure
  • Food handling
  • Sanitation practices
  • Customer focus
  • Customer complaint resolution
  • Menu memorization
  • Tactfulness
  • Food running
  • Carrying trays
  • Peer mentoring
  • POS systems
  • Cultural awareness
  • Food quality assurance
  • Process improvement
  • Ordering procedures
  • Conflict mediation
  • Food service regulations
  • Hospitality and accommodation
  • Mathematically adept
  • Food serving basics
  • Personal hygiene
  • Money handling
  • Critical thinking
  • Cleaning and organization
  • Training and motivation

Timeline

Carhop

Sonic Drive In
01.2020 - 02.2024

Owner/Operator

Towell Farms
05.2016 - 01.2021

Meat Wrapper

City Market
01.2015 - 05.2016

Manager

Sonic Drive In
01.2008 - 09.2014

GED -

Des Arc High School
Megan Towell