Alyssa Kyle
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Court Clerk
Tupelo Municipal Court
Tupelo, Mississippi
04.2024 - Current
- Processed court documents and maintained accurate case files.
- Managed payment processing for fines and fees efficiently.
- Communicated with the public regarding court procedures and inquiries.
- Updated case management systems to reflect current case statuses.
- Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Greeted visitors entering the courthouse and provided assistance as needed.
- Ensured that all necessary forms were completed accurately before trial dates.
- Collaborated with law enforcement to verify citations and summonses accuracy.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Verified accuracy of case information entered into the computer system prior to hearings or trials.
- Conducted customer service interactions, providing information to the public about court procedures.
- Performed clerical tasks such as photocopying or scanning documents.
- Answered questions from the public regarding local laws or judicial processes.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
Veterinary Technician/Receptionist
Creekside Veteriany Clinic
Fulton, MS
09.2022 - 03.2024
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Ordered supplies needed for the practice such as medications or medical instruments.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
Education
High School Diploma -
Mantchie Attendance Center
Mantachie, MS05.2023
Skills
- Maintaining Treatment Notes
- Medication Administration
- Client Education
- Explaining Treatment
- Data Entry
- Office Management
- Scheduling
- File Management
- Verbal and Written Communication
- Documentation and Reporting
Affiliations
- Member of Lee/Pontotoc County 4-H for the past 10 years.
Accomplishments
- 4-H scholarship recipient
- Little Britches Rodeo scholarship recipient
Certification
- Completion of Work Keys
Timeline
Court Clerk
Tupelo Municipal Court
04.2024 - Current
Veterinary Technician/Receptionist
Creekside Veteriany Clinic
09.2022 - 03.2024
High School Diploma -
Mantchie Attendance Center