Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Alyssa Ledesma

Alyssa Ledesma

Porter

Summary

Dynamic and dedicated professional with experience at Hensel Phelps, excelling in public safety and customer service. Proven ability to train teams and implement effective safety protocols. Skilled in incident reporting and cash handling, consistently ensuring a secure and welcoming environment for all. Passionate about delivering exceptional service and maintaining high standards. Reliable Unarmed Security Guard with relevant experience in maintaining safety and security of premises. Strengths include keen observation skills, solid understanding of security protocols, and ability to respond effectively during crisis situations. Previous work has demonstrated impact through improved property safety measures and successful conflict resolution. Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

Hensel Phelps
Houston, Texas
09.2025 - Current
  • Monitored premises for suspicious activity and unauthorized access.
  • Conducted regular patrols to ensure safety and security of assigned areas.
  • Assisted visitors and employees by providing directions and information.
  • Reported incidents and safety hazards to management promptly.
  • Implemented access control procedures for entry and exit points.
  • Trained new guards on safety protocols and emergency response procedures.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.

Associate

Victoria Secret
21383 Valley Ranch Blvd Spc 100 New Caney, TX 773
2025 - 2026
  • Analyzed customer feedback to improve service quality and enhance client satisfaction.
  • Assisted in developing marketing materials to support promotional campaigns and brand visibility.
  • Coordinated logistics for events, ensuring timely execution and alignment with organizational goals.
  • Managed scheduling for team meetings, optimizing resource allocation and communication flow.

Barista

HMS Host International
Houston, TX
08.2024 - 05.2025
  • Operated espresso machines and grinding equipment for optimal performance.
  • Assisted customers with menu selections and answered product inquiries.
  • Handled cash transactions accurately at the register.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Education

High School Diploma - undefined

Summer Creek High School
Humble, TX
05.2025

Skills

  • Customer service
  • Team building
  • Public safety
  • Incident reporting
  • Time management
  • Cash handling
  • Safety training
  • Report writing

Certification

Licenses in Unarmed Security Guard

Timeline

Unarmed Security Guard

Hensel Phelps
09.2025 - Current

Barista

HMS Host International
08.2024 - 05.2025

High School Diploma - undefined

Summer Creek High School

Associate

Victoria Secret
2025 - 2026