Summary
Overview
Work History
Education
Skills
Leadership & Volunteer Experience
Certification
Timeline
Generic

Alyssa L. Mack

Broomfield,CO

Summary

Recent graduate with B.S. in Molecular Genetics & Genomics, possessing hands-on experience in clinical care and technical procedures. Demonstrated ability to support high-volume medical practices and educate patients effectively. Skilled in optimizing clinical workflows and collaborating with healthcare teams. Seeking to leverage scientific knowledge and patient-facing experience, and apply it to provide technical support and education in a healthcare technology setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Spine West
Boulder, CO
02.2024 - Current
  • Assist providers with patient care including histories, vitals, and IV placement for spinal injections.
  • Identified and introduced new process improvements that optimize daily operations, improved patient flow, and support provider efficiency.
  • Operate fluoroscopy equipment during procedures and prepare ultrasound/injection trays.
  • Maintain accurate documentation in eClinicalWorks and manage prescription submissions.
  • Handle patient communication, scheduling, and training of new medical assistants.

Data Assistant

Turfgrass Information Center, MSU Libraries
East Lansing, MI
09.2023 - 12.2023
  • Entered and maintained bibliographic data in the STAR database.
  • Provided patron assistance at the information desk, and ensured data quality through peer collaboration.

Server

Texas Corners Brewing Company
Kalamazoo, MI
05.2022 - 08.2023
  • Delivered service in a high-volume environment; strengthened communication skills.

Laboratory Intern

Perrigo Pharmaceuticals
Allegan, MI
05.2022 - 08.2022
  • Utilized SAP and LIMS to manage sample processing and order logs.
  • Ensured laboratory equipment cleanliness and compliance with safety protocols.

Store Manager

Ice Baby
Saugatuck, MI
06.2021 - 08.2021
  • Helped enhance payroll system efficiency and scheduling systems.
  • Managed team and daily operations.

Cashier & Inventory Assistant

Pink Lemonade
Kalamazoo, MI
04.2021 - 08.2021
  • Developed and implemented social media strategies to enhance brand awareness and grow the company's digital footprint.
  • Managed POS operations and inventory.

Veterinary Intern

VCA Portage Animal Hospital
Portage, MI
08.2019 - 12.2019
  • Supported diagnostics and clinical procedures.

Veterinary Intern

Shaver Road Animal Hospital
Portage, MI
06.2019 - 08.2019
  • Assisted with minor procedures and maintained facility cleanliness.

Education

Bachelor of Science - Molecular Genetics and Genomics

Michigan State University
East Lansing, MI
12.2023

Skills

  • Python and R programming
  • Data analysis and visualization
  • Microsoft Office Suite
  • EClinicalWorks and SAP proficiency
  • Laboratory information management

Leadership & Volunteer Experience

  • Alpha Epsilon Delta, MSU Pre-Health Honor Society, Member, 2021-2023
  • MSU Molecular Genetics Club, Member, 2022-2023
  • Greater Lansing Food Bank, Volunteer, 2021-2023

Certification

  • BLS/CPR

Timeline

Lead Medical Assistant

Spine West
02.2024 - Current

Data Assistant

Turfgrass Information Center, MSU Libraries
09.2023 - 12.2023

Server

Texas Corners Brewing Company
05.2022 - 08.2023

Laboratory Intern

Perrigo Pharmaceuticals
05.2022 - 08.2022

Store Manager

Ice Baby
06.2021 - 08.2021

Cashier & Inventory Assistant

Pink Lemonade
04.2021 - 08.2021

Veterinary Intern

VCA Portage Animal Hospital
08.2019 - 12.2019

Veterinary Intern

Shaver Road Animal Hospital
06.2019 - 08.2019

Bachelor of Science - Molecular Genetics and Genomics

Michigan State University

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