Alyssa Lopez
Pflugerville
Summary
Dynamic professional with experience as a Psychiatric Nursing Assistant at Austin State Hospital, skilled in crisis intervention and patient record documentation. Proven ability to enhance team collaboration and improve care quality through effective training and communication. Adaptable and detail-oriented. I strive to make sure I complete task given to me in a timely manner.
Overview
7
7
years of professional experience
Work History
Psychiatric Nursing Assistant
Austin State Hospital
Austin, TX
11.2023 - Current
- Assisted in daily care and support for patients with psychiatric disorders.
- Monitored patient behavior and reported changes to nursing staff promptly.
- Implemented therapeutic activities to promote social interaction among patients.
- Maintained accurate patient records and documentation of care provided.
- Attended monthly advisory meetings.
- Train new hires/co-workers to ensure they are following policy.
- Supported crisis intervention efforts by de-escalating challenging situations effectively.
- Participated in peer review processes to continually improve the quality of care provided within the psychiatric nursing assistant role.
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
Small Business Co-Owner
Escos Landscaping
Austin, TX
08.2022 - Current
- Managed daily operations, ensuring efficient scheduling and resource allocation for landscaping projects.
- Developed marketing strategies to increase brand awareness and customer engagement in local market.
- Oversaw budgeting and financial planning, improving profitability through cost-effective practices.
- Implemented quality control measures to ensure high standards in service delivery and customer satisfaction.
- Cultivated relationships with suppliers, negotiating favorable terms to optimize inventory management and reduce costs.
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Trainer
Tacobell
Round Rock, TX
01.2019 - 08.2021
- Developed and delivered training programs to enhance employee skills and operational efficiency.
- Facilitated onboarding sessions for new hires, ensuring adherence to company standards and protocols.
- Implemented training assessments to evaluate employee performance and identify improvement areas.
- Mentored team members in best practices for customer service and food safety compliance.
Education
High School Diploma -
Nikki Rowe High School
McAllen, TXSkills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Patient records documentation
- Team building
- CPR certified
Timeline
Psychiatric Nursing Assistant
Austin State Hospital
11.2023 - Current
Small Business Co-Owner
Escos Landscaping
08.2022 - Current
Trainer
Tacobell
01.2019 - 08.2021
High School Diploma -
Nikki Rowe High School