Joshua Higuera-Deltoro
Anchorage,AK
Summary
Dedicated professional with a strong work ethic and excited to develop new skills and responsibilities as a new graduate nurse. Highly collaborative, consistently reliable, and adaptable to changing needs. Possess excellent communication and de-escalation skills, ensuring high standards of patient support and team success.
Overview
13
13
years of professional experience
Work History
Psychiatric Nursing Assistant
Providence Alaska Medical Center
Anchorage, AK
01.2022 - Current
- Reduced the risk of self-harm or injury to patients by implementing appropriate safety measures and close monitoring.
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
- Performed intake vitals and assisted with mental health screenings.
- Contributed to a positive therapeutic environment through effective communication, active listening, and respectful interactions with patients and staff members.
Brand Ambassador
Neiman Marcus
Las Vegas, NV
01.2016 - 12.2018
- Showed understanding of customer's personal style and preferences when offering advice.
- Greeted customers warmly and pleasantly answered inquiries.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Sales Associate
Nordstrom
Anchorage, AK
01.2012 - 12.2015
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science - Nursing
Nightingale College
Ogden, UT08-2025
Skills
- Patient care
- De-escalation techniques
- Multitasking Abilities
- Reliability
- Critical thinking
- Self motivation
- Therapeutic communication
- Teamwork and collaboration
Timeline
Psychiatric Nursing Assistant
Providence Alaska Medical Center
01.2022 - Current
Brand Ambassador
Neiman Marcus
01.2016 - 12.2018
Sales Associate
Nordstrom
01.2012 - 12.2015
Bachelor of Science - Nursing
Nightingale College
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