Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Reference
Timeline
Server

Alyssa Lujan

Summary

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

2
2
years of professional experience

Work History

Server

Butter Smith Kitchen & Pies
03.2024 - 06.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host/ Busser/ Food Runner/Silverware Roller

Texas Roadhouse Restaurant
12.2021 - 01.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

High School Diploma -

Organ Mountain High School
5700 Mesa Grande Dr
05.2023

Skills

  • Guest Engagement
  • Table Bussing
  • Food Running
  • Food safety understanding
  • Adaptability
  • Team Collaboration
  • Problem-Solving
  • Professionalism
  • Multitasking Abilities

Languages

English
Full Professional

Hobbies

In my free time, I like catching up on the newest episodes of my favorite shows, reading, coloring, and relaxing after a long and busy week. I love taking long road trips with my sister and playing fun car games while eating various snacks. I also love catching up with friends and watching 5-dollar movies on Tuesdays.

Reference

Vanessa Wells / Management

Texas Roadhouse

2200 E Lohman Ave Suite 400, Las Cruces, NM 88001

(575) 524-7427


New Management

Butter Smith Kitchen & Pies

445 S Telshor Blvd, Las Cruces, NM 88011

(575) 521-1512


Timeline

Server

Butter Smith Kitchen & Pies
03.2024 - 06.2024

Host/ Busser/ Food Runner/Silverware Roller

Texas Roadhouse Restaurant
12.2021 - 01.2024

High School Diploma -

Organ Mountain High School

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Alyssa Lujan