Alyssa Markoz
Sterling Heights,MI
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Elderly Caretaker
M&R Homecare Assistance
Sterling Heights, MI
02.2021 - Current
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Tracked and reported clients' progress based on observations and conversations.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
Mortgage Loan Processor
Swift Home Loans
Birmingham, MI
06.2021 - 08.2022
- Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Contacted outside sources, references and vendors to verify client financial information.
Mortgage Loan Processor
Flagstar Bank
Troy, MI
06.2019 - 06.2021
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Filed completed packages quickly and efficiently.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
- Completed closing process by collaborating with attorneys, title companies and government clerks.
- Gathered property appraisals, surveys and tax records to update mortgage loan files.
Education
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06.2017
Skills
- Verbal and Written Communication
- Relationship Building
- Documentation and Reporting
- Time Management
- Decision Making
- Problem-Solving
- Microsoft Office
- Personal Data Collection
- Customer Service
- Processing Documents
- Reviewing Financial Paperwork
Timeline
Mortgage Loan Processor
Swift Home Loans
06.2021 - 08.2022
Elderly Caretaker
M&R Homecare Assistance
02.2021 - Current
Mortgage Loan Processor
Flagstar Bank
06.2019 - 06.2021
High School Diploma -
Sterling Heights High School