Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Marr

Independence,MO

Summary

I'm successful in applying strong communication and problem resolution skills to customer issue's. I have a solid history of surpassing productivity and quality targets in high-volume settings, as well as being skillful in building long-lasting, loyal customer relationships. I always strive to learn and take on new opportunities, while being proficient and committed to those roles.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Call Center Representative/Independent Contractor

Ad-Net Services
Montgomery, Texas
11.2021 - 05.2022
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Learned to be proficient in computer skills, printing, and filing paperwork.

Cleaner

Home Cleaning Centers Of America
Overland Park, KS
06.2021 - 11.2021
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Leaned cleaning skills that I continue to use and share.

Dietary Aide

The Groves
Indepenence, MO
04.2021 - 06.2021
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Arranged tray and or table settings with proper tableware, condiments and tray card.

Lead Daycare Teacher

Blue Springs School District
Blue Springs, MO
03.2021 - 05.2021
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Developed age-appropriate activities and programs for children 7 to 12 years old.

Team Member

Culvers
Blue Springs, MO
06.2020 - 03.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Pursued learning opportunities to advance knowledge and take on leadership position.

Education

High School Diploma -

Penn Foster
Online
11.2019

Skills

  • Complex Problem-Solving
  • Employee Training and Supervision
  • Critical and Creative Thinking
  • Productivity and Time Management
  • Positive Team Player
  • Conscientious and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Data Entry
  • Constructive Feedback

Certification

  • Food handlers card

Timeline

Call Center Representative/Independent Contractor

Ad-Net Services
11.2021 - 05.2022

Cleaner

Home Cleaning Centers Of America
06.2021 - 11.2021

Dietary Aide

The Groves
04.2021 - 06.2021

Lead Daycare Teacher

Blue Springs School District
03.2021 - 05.2021

Team Member

Culvers
06.2020 - 03.2021

High School Diploma -

Penn Foster
Alyssa Marr