Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Shuttle Driver

ALYSSA MARTINEZ

City of Austin
Austin,Tx
9
years of professional experience
1
Certification

Friendly and enthusiastic Shuttle Driver bringing 2 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.

Work History

Shuttle Driver

3 Years 3 Months
City of Austin | 08.2023 - Current
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
  • Displayed excellent problem-solving abilities when faced with unexpected route detours or closures due to construction or accidents.

Ground Driver

4 Years 5 Months
FedEx | 02.2019 - 07.2023
  • Grouped and routed deliveries in timely manner.
  • Communicated effectively with dispatch about pick-up and delivery times, delivery locations, and potential traffic issues that may cause delay
  • Kept updated communication with customers to provide detailed information on their order
  • Followed federal regulations regarding fuel efficiency, vehicle maintenance, and safe driving practices, ensuring that packages are properly stored and continual inspection of packages to ensure that they are properly labeled and undamaged
  • Delivered packages to customer doorsteps and business offices.

Produce Representative

6 Years 4 Months
H-E-B | 11.2014 - 03.2021
  • Provided exceptional customer service, resolving issues promptly and maintaining customer satisfaction.
  • Trained new product representatives, sharing best practices for successful sales techniques and strategies.
  • Worked closely with cross-functional teams to optimize product offerings based on consumer feedback and preferences.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.

Education

High School Diploma

Crockett High School

No Degree - General Studies

Austin Community College | 07.2023

Skills

Effective communication
Work well with others
Handle and deliver cargo
Defensive driving
Time management
Customer service
Applying new concepts quickly
Leadership
Punctuality

Certification

Commercial Driver Liscense (CDL), A, Austin Community College

Personal Information

Title: Driver

Timeline

Shuttle Driver

City of Austin
08.2023 - CurrentRead More

Ground Driver

FedEx
02.2019 - 07.2023Read More

Produce Representative

H-E-B
11.2014 - 03.2021Read More

Crockett High School

High School Diploma
Read More

Austin Community College

No Degree from General Studies
Read More
ALYSSA MARTINEZ