ALYSSA MARTINEZ
Austin,Tx
Summary
Friendly and enthusiastic Shuttle Driver bringing 2 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shuttle Driver
City of Austin
08.2023 - Current
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Displayed excellent problem-solving abilities when faced with unexpected route detours or closures due to construction or accidents.
Ground Driver
FedEx
02.2019 - 07.2023
- Grouped and routed deliveries in timely manner.
- Communicated effectively with dispatch about pick-up and delivery times, delivery locations, and potential traffic issues that may cause delay
- Kept updated communication with customers to provide detailed information on their order
- Followed federal regulations regarding fuel efficiency, vehicle maintenance, and safe driving practices, ensuring that packages are properly stored and continual inspection of packages to ensure that they are properly labeled and undamaged
- Delivered packages to customer doorsteps and business offices.
Produce Representative
H-E-B
11.2014 - 03.2021
- Provided exceptional customer service, resolving issues promptly and maintaining customer satisfaction.
- Trained new product representatives, sharing best practices for successful sales techniques and strategies.
- Worked closely with cross-functional teams to optimize product offerings based on consumer feedback and preferences.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Education
High School Diploma -
Crockett High School
No Degree - General Studies
Austin Community College
07.2023
Skills
- Effective communication
- Work well with others
- Handle and deliver cargo
- Defensive driving
- Time management
- Customer service
- Applying new concepts quickly
- Leadership
- Punctuality
Certification
Commercial Driver Liscense (CDL), A, Austin Community College
Personal Information
Title: Driver
Timeline
Shuttle Driver
City of Austin
08.2023 - Current
Ground Driver
FedEx
02.2019 - 07.2023
Produce Representative
H-E-B
11.2014 - 03.2021
High School Diploma -
Crockett High School
No Degree - General Studies
Austin Community College