Alyssa McGonigle
Concord,NH
Summary
Resourceful individual specializing in customer engagement and operational excellence in food service and childcare. Leverages strong organizational abilities and empathetic service to foster meaningful connections with clients while ensuring efficient processes and high standards of cleanliness.
Overview
6
6
years of professional experience
Work History
Shift Leader & Ice Cream Specialist
Social Club Creamery
01.2024 - Current
- Delivered friendly customer service while greeting and assisting customers.
- Operated cash register to ensure accurate and efficient payment processing
- Maintained store cleanliness to enhance customer experience
Barista
Aroma Joes
01.2021 - 01.2024
- Cultivated strong relationships with customers, proactively addressing their needs to enhance overall service experience.
- Created high-quality coffee drinks to meet customer preferences and maintain service standards. following standardized recipes.
- Assisted customers with menu selections and answered product inquiries.
- Maintained cleanliness of the coffee bar and seating areas throughout shifts.
- Oversaw daily operations, ensuring efficient opening and closing procedures, accurate cash handling, and effective inventory management.
Food Services Assistant
Concord Hospital
01.2022 - 01.2023
- Prepared and served nutritious meals to patients and staff at a healthcare facility.
- Delivered and retrieved patient meal trays promptly, ensuring dietary accuracy while assisting in tray assembly and meal preparation.
- Collaborated with kitchen staff to ensure efficient meal delivery during peak service times.
- Assisted in maintaining cleanliness and sanitation of food preparation areas and equipment.
Nanny
Childcare Professional
01.2021 - Current
- Delivered attentive childcare for multiple families, fostering safety and supporting positive development.
- Supervised daily activities and routines for children of varying ages.
- Organized educational and recreational activities to promote development.
- Prepared nutritious meals and snacks based on dietary needs.
- Coordinated daily household activities to maintain smooth operations with reliability and professionalism.
Education
Building Construction
Virginia Tech
Blacksburg, VA03-2029
High School Diploma -
Concord High School
Concord, NH06-2025
Skills
- Inventory management
- Customer Engagement
- Empathetic Service
- Organization and Time Management
- Dependable
- Strong Work Ethic
- Creative & Innovative
Leadership & Activities
Key Club President (Junior and Senior Year), Field Hockey Captain – 4-Year Varsity, Student Government Member, Member of Kappa Delta
Timeline
Shift Leader & Ice Cream Specialist
Social Club Creamery
01.2024 - Current
Food Services Assistant
Concord Hospital
01.2022 - 01.2023
Barista
Aroma Joes
01.2021 - 01.2024
Nanny
Childcare Professional
01.2021 - Current
Building Construction
Virginia Tech
High School Diploma -
Concord High School