Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Mendoza

Santa Rosa,CA

Summary

Business development associate with valuable experience and employment history, including four (8) years in an administrative capacity and project management role working with multiple municipal jurisdictions. Dynamic leader with a detailed record of success in coordinating with clients who lost homes in wildfires and issuing organizations in order to achieve client needs while adhering to regulatory requirements. Possesses strong leadership qualities coupled with the skills to function as an efficient team player in support of major project initiatives. Motivated professional with the ability to achieve and surpass optimum goals while driving operational excellence in direct compliance with applicable standards, codes, and regulations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Manager/Senior Development Technician

4 Leaf, Inc.
01.2018 - Current
  • Project management for the Disaster Recovery Department for the 2017 County of Sonoma complex wildfire, as well as the City of Paradise fire, City of Malibu, Oregon county wildfire and the County of Hawaii fires. Coordinated all internal and external permitting projects that required expediting through the jurisdiction.
  • Facilitate and maintain key professional relationships with clients who lost homes to wildfires in order to determine permits, plans, requirements for all applicants
  • Review building plans and permit applications for completeness, as well as to ensure compliance with associated codes, ordinances, policies, and procedures
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Safety Training with all employees including Fire Safety, Cyber Security, Equipment Safety and Personal protective equipment.

Senior Development Technician

West Coast Code Consultants, Inc.
02.2018 - 01.2019
  • Issued building permits while interpreting and communicating policies and regulations to the public, providing detailed answers to building and zoning inquiries, and thoroughly reviewing plans for accuracy and completeness
  • Assisted in developing educational materials for applicants, clarifying complex regulations and processes for easier understanding.
  • Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.
  • Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
  • Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
  • Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
  • Assisted the building department in preparing inspection reports, coordinating scheduling, and providing accurate documentation for each project.
  • Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
  • Participated in training sessions to stay current on industry trends, best practices, and changes in code requirements.

Project Manager

Vince Signal Electric, Inc.
11.2015 - 01.2018
  • Provided expert assistance with bidding projects while proactively pulling appropriate permits, as well as meticulously coordinating bookkeeping activities in QuickBooks, including invoicing and accounts payable
  • Assisted with complex event planning, including coordination of travel and logistical arrangements
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.

Administrative Assistant

Plastic Surgery Associates
09.2011 - 06.2013
  • Managed the reception area while greeting visitors, directing phone calls, and providing detailed information for patient inquiries, as well as proactively spearheading a diverse range of office assistance functions as needed
  • Provided direct clerical support to company employees while verifying file accuracy and proactively resolving errors
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Associates of Business -

Santa Rosa Junior College

Certified Permit Technician -

International Code Council

Skills

  • ▪ Permit Document Management & Review
  • ▪ Building Plans & Permit Application Review
  • ▪ Policy & Procedure Interpretation & Integration
  • ▪ Project Management & Oversight
  • ▪ Building Code Interpretation & Compliance
  • ▪ Accurate Data Entry & Interpretation
  • ▪ Permit Requirements & Advising
    ▪ QuickBooks & Microsoft Office Suite
  • ▪ Leadership & Direct Team Collaboration
  • ▪ Strong Written & Verbal Communication Skills
  • ▪ Networking & Professional Relations Management
  • ▪ Client Relations Facilitation & Management
  • ▪ Planning, Scheduling, & Organization

Certification

  • Certified- Permit Technician

Timeline

Senior Development Technician

West Coast Code Consultants, Inc.
02.2018 - 01.2019

Project Manager/Senior Development Technician

4 Leaf, Inc.
01.2018 - Current

Project Manager

Vince Signal Electric, Inc.
11.2015 - 01.2018

Administrative Assistant

Plastic Surgery Associates
09.2011 - 06.2013

Associates of Business -

Santa Rosa Junior College

Certified Permit Technician -

International Code Council

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