Gloria Seville

Managed, processed and issued Single Trip and Annual Moving Permits (aka Transportation Permits) and collaborated with the Engineering Department and Road Station Supervisors in processing extralegal loads that exceed the County maximum limits, utilizing software programs such as Accela, GIS mapping, databases, word processing, spreadsheets, and electronic mail. Corresponded with applicants and provided customer service via email and phone.

• Maintained accurate records of all permits received and issued.
• Assisted applicants in understanding permit requirements and procedures.
• Addressed public inquiries about the permitting process and requirements.
• Issued assigned Excavation and Encroachment permits relative to the issuance of Traffic Control permits.

Processed and issued Single Trip and Annual Moving Permits, ensuring compliance with regulations and timely delivery to applicants.

• Utilized software programs such as Accela, GIS mapping, databases, word processing, spreadsheets, and electronic email.
• Collaborated with Engineering Department and Road Station Supervisors for the approval of extralegal loads that exceeded the County maximum limits.
• Provided customer service to applicants via email and phone, addressing inquiries and resolving issues to enhance applicant satisfaction.
• Reviewed and screened daily emails to prioritize urgent requests, facilitating prompt responses and efficient workflow.

• Coordinated onboarding process for new temporary employees, ensuring smooth integration into the team.
• Supported monthly reconciliation of department accounts and managed vendor supply orders, contributing to effective budget oversight.
• Oversaw submission of Access Requests and IMARS, streamlining access management processes.