Alyssa Merrill
Greenville,SC
Summary
Dedicated Customer Service Representative and warehouse production lead dedicated to providing quality care for ultimate customer satisfaction as well as quality marksmanship in parts produced under my hands. Proven ability to establish and maintain excellent communication and relationships with clients and overall satisfaction of general parts and equipment production. Succeeds in higher production efficiency and quality. Details and time management are essential in the flow of production to the customer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Die Cast Operator/Lead Line Assembly asset
Wescon Controls
09.2020 - Current
- Logged a large amount of hours using die casters and power presses in a consistent and reliable manner
- Working with precision and attention to detail, results in production increases
- Worked in a manner consistent with a fast-paced production schedule
- Brought forth knowledge of machine set up and quality testing
- Implemented safety regulation standards to ensure a safe workplace
- Certified in Blue Prints
Shift Lead/Waitress
TravelCenters of America
01.2019 - 07.2020
- Worked as a committed team member to achieve the highest level of customer service
- Utilized excellent multitasking skills
- Brought forth a welcoming and energetic spirit
- Provided the highest level of customer service at every shift
- Established and nurtured open communication airways to lead to better team functioning.
Assistant Manager/Waitress/Hostess
Ruby Tuesday
02.2017 - 01.2019
- Worked as a team member with other restaurant professionals to ensure satisfied customers
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction
- Maintained the highest standards of safety and hygiene throughout the restaurant as per city and restaurant regulations.
Education
High School Diploma -
Woodmont High
Piedmont, SC06.2016
Skills
- Multitasking Skills
- Food Safety and Sanitation Practices
- Time Management Skills
- 5S methodology
- Housekeeping skills
- Setting up machinery, parts identification and quality controls
- Preventive Maintenance
- Paperwork Processing and appointment scheduling
Certification
- Light Duty Cable Production Training
- Certified Die cast operator, Wescon Controls - 2020
- Blue Print reading, Wescon Controls - 2021
- Certified in Food safety, TravelCenters of America - 2020
Languages
English
Native or Bilingual
Timeline
Lead Die Cast Operator/Lead Line Assembly asset
Wescon Controls
09.2020 - Current
Shift Lead/Waitress
TravelCenters of America
01.2019 - 07.2020
Assistant Manager/Waitress/Hostess
Ruby Tuesday
02.2017 - 01.2019
High School Diploma -
Woodmont High
- Light Duty Cable Production Training
- Certified Die cast operator, Wescon Controls - 2020
- Blue Print reading, Wescon Controls - 2021
- Certified in Food safety, TravelCenters of America - 2020
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