Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Hayley Evans

Greenville,SC

Summary

Executive Assistant with over two years supporting C-Suite leaders in remote settings. Skilled at managing complex schedules, inbox management, meeting coordination, global travel planning, and handling confidential information. Highly skilled in communication, organization, and problem-solving. Focused on achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Executive Assistant to the CEO of an Architecture & Design Firm

BELAY Solutions, LLC
01.2022 - Current
  • Reduced email response time by 50%, from 48 to 24 hours.
  • Reduced inbox folders from 60 to 20, improving email access speed.
  • Scheduled over 50domestic and six international trips annually.
  • Coordinate meetings with clients, vendors, and consultants across time zones.
  • Manage personal tasks, VRBO logistics, and medical appointments.
  • Process weekly timesheets in Deltek.
  • Handled confidential and sensitive information with discretion and tact.
  • Served as a liaison between departments to facilitate effective communication throughout the company.

Executive Assistant to the CEO & Founder of CLN&DRTY Natural Skincare, LLC

BELAY Solutions, LLC
01.2023 - 01.2025
  • Managed Executive's calendar, inbox, and personal scheduling.
  • Processed weekly payroll and team schedules using Homebase.
  • Maintained SOP's, task workflows, and product data using Notion.
  • Managed inventory of 20+ products and orders on Shopify and Faire Wholesale platform.
  • Built email and SMS campaigns using Klaviyo.
  • Created product launch materials in Canva.
  • Managed Brand Ambassador Program, including onboarding and communication.
  • Identified and secured brand partnerships for collaborations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.

Program Coordinator

OOBE Apparel Design Group
01.2021 - 01.2022
  • Generated over 60 weekly client tracking reports.
  • Achieved 100% of Q4 deliverables for Coca-Cola Consolidated.
  • Resolved website and inventory issues to enhance order processing.

Major Accounts Division Account Manager

The Graphic Cow Company
01.2019 - 01.2020
  • Laid off due to COVID-19
  • Managed over 100 corporate apparel accounts, ensuring timely communication and effective problem solving.
  • Recovered a key corporate client, generating repeat orders.
  • Oversaw delivery times and approvals.

Patient Coordinator & Office Administrator

Dentistry at Pelham Pointe
01.2016 - 01.2019
  • Implemented appointment tracking system, reducing missed visits by 20%.
  • Scheduled over 30 weekly appointments and managed follow-ups.
  • Processed over two hundred insurance claims monthly.
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.

Executive/Direct Hire Recruiter

Recruiting Solutions
01.2015 - 01.2016
  • Closed the firm's highest placement ($200K annual salary).
  • Recruited senior level professionals in healthcare, operations, and finance.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Executive Recruiter/Account Manager

Kester Search Group, LLC
01.2014 - 01.2015
  • Achieved 14 permanent placements within the first 7 months, exceeding quota of 40%.
  • Earned Q1 President's Club status.
  • Managed top client account within 6 months.
  • Enhanced client satisfaction by consistently delivering high-quality candidates in a timely manner.
  • Reviewed resumes and applications to screen candidates to fill job positions.

Inside Sales Representative

ScanSource, Inc.
01.2011 - 01.2014
  • Exceeded annual sales goal by 131% in FY13.
  • Reached $1M in monthly revenue in 16 months, becoming the second fastest sales rep since 2010 to reach $1M.
  • Covered annual draw within 10 months.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Built relationships with customers and community to promote long term business growth.

Education

Bachelor of Science - Parks, Recreation, & Tourism Management

Clemson University
Clemson, SC
01.2010

Skills

  • Executive Support
  • Calendar & Inbox Management
  • Meeting Coordination
  • Global Travel Planning
  • Client relationship management
  • Task Streamlining
  • Task Prioritization
  • Project Management Coordination
  • Effective Problem Solver
  • Confidentiality
  • Business Administration

Certification

Professional Development: Belay's Ultimate Virtual Assistant Master Class

Timeline

Executive Assistant to the CEO & Founder of CLN&DRTY Natural Skincare, LLC

BELAY Solutions, LLC
01.2023 - 01.2025

Executive Assistant to the CEO of an Architecture & Design Firm

BELAY Solutions, LLC
01.2022 - Current

Program Coordinator

OOBE Apparel Design Group
01.2021 - 01.2022

Major Accounts Division Account Manager

The Graphic Cow Company
01.2019 - 01.2020

Patient Coordinator & Office Administrator

Dentistry at Pelham Pointe
01.2016 - 01.2019

Executive/Direct Hire Recruiter

Recruiting Solutions
01.2015 - 01.2016

Executive Recruiter/Account Manager

Kester Search Group, LLC
01.2014 - 01.2015

Inside Sales Representative

ScanSource, Inc.
01.2011 - 01.2014

Bachelor of Science - Parks, Recreation, & Tourism Management

Clemson University

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