Alyssa Miller
League City,TX
Summary
Detail-oriented team player with strong organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy. Also seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Team Lead
Bass Pro Shops Outdoor World
10.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked with different departments to provide optimal coverage and meet production goals.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Directed and supervised a team of 10 engaged in Customer Service and Personal development.
Summer Nanny
Private Family Nanny
05.2021 - 08.2021
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Transported children to and from activities using personal or family vehicle.
- Established and maintained safe play environment for children.
Cashier
Bass Pro Shops Outdoor World
07.2020 - 05.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Cashier
Panera Bread
04.2019 - 07.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
To-Go Server
Logan's Roadhouse
07.2018 - 04.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Business
University of Houston - Clear Lake
Houston, TX12.2024
High School Diploma -
Dickinson High School
06.2020
Skills
- Strategic Planning
- Microsoft Efficient
- Time Management
- Communication
- Organization
- Conflict Resolution
- Decision-making
- Collaboration
Timeline
Team Lead
Bass Pro Shops Outdoor World
10.2021 - Current
Summer Nanny
Private Family Nanny
05.2021 - 08.2021
Cashier
Bass Pro Shops Outdoor World
07.2020 - 05.2021
Cashier
Panera Bread
04.2019 - 07.2020
To-Go Server
Logan's Roadhouse
07.2018 - 04.2019
Bachelor of Science - Business
University of Houston - Clear Lake
High School Diploma -
Dickinson High School