Alyssa Miller

Provided exceptional customer service and product guidance to enhance experiences.

• Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
• Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
• Increased salon revenue through upselling tanning packages and retail products to clients.
• Maintained clean and stocked front counter area.
• Informed and demonstrated how to use tanning equipment to new clients.
• Exceeded monthly tanning product and membership sale quotas.
• Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.