Summary
Overview
Work History
Education
Skills
Websites
Certification
Training
Timeline
Generic

ALYSSA MILLER

Belleville

Summary

Professional with extensive experience in team coordination and administrative functions. Proven track record of enhancing team productivity and communication through organized scheduling and resource management. Known for strong collaboration, adaptability, and commitment to achieving team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Healthcare Impact Team Coordinator Lead

Alliance Orthopedics
12.2023 - Current
  • Lead structured onboarding and training programs for new hires
  • Mentor front desk and clinical staff in patient care coordination and compliance
  • Conduct audits and facilitate continuous quality improvement initiatives
  • Serve as key liaison between patients, providers, and departments to ensure seamless service delivery

Client Services Supervisor

Aveanna Healthcare
12.2022 - 12.2023
  • Supervised home healthcare services for 40+ patients
  • Managed interdisciplinary coordination and patient scheduling
  • Recruited, trained, and onboarded new healthcare staff

Patient Care Specialist

BioMatrix Specialty Pharmacy
05.2022 - 11.2022
  • Acted as liaison between patients, providers, and referral sources
  • Supported patient satisfaction through high-level communication and coordination

Pharmacy Technician

CVS Health
12.2020 - 05.2022
  • Supported pharmacists in dispensing and managing medications
  • Educated patients on proper usage and potential interactions
  • Managed inventory and resolved insurance claims

Quality Management Trainee

East Orange Veterans Hospital
09.2021 - 12.2021
  • Conducted process improvement projects and safety training
  • Performed root cause analysis and prepared reports for executive leadership

Education

Master of Arts - Health Administration

Seton Hall University
Nutley, NJ

Bachelor of Science - Athletic Training

Montclair State University
Montclair, NJ

Skills

  • Healthcare Policy & Administration
  • Patient Care Coordination
  • Staff Training & Development
  • Quality Improvement & Compliance
  • Public Speaking & Communication
  • Microsoft Office
  • Salesforce
  • Epic
  • CareCloud

Certification

BLS Certification

Training

  • Delivered in-house training programs and employee onboarding sessions
  • Mentored junior staff and coached teams on healthcare best practices
  • Facilitated professional development and skills-building sessions
  • Translated complex healthcare concepts into accessible guidance for staff

Timeline

Healthcare Impact Team Coordinator Lead

Alliance Orthopedics
12.2023 - Current

Client Services Supervisor

Aveanna Healthcare
12.2022 - 12.2023

Patient Care Specialist

BioMatrix Specialty Pharmacy
05.2022 - 11.2022

Quality Management Trainee

East Orange Veterans Hospital
09.2021 - 12.2021

Pharmacy Technician

CVS Health
12.2020 - 05.2022

Bachelor of Science - Athletic Training

Montclair State University

Master of Arts - Health Administration

Seton Hall University

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