Alyssa Miller
Long Beach
Summary
Leadership in optimizing clinic workflows enhances patient relations through effective communication and staff management. Expertise in electronic health records and operational efficiency drives improvements in service quality and patient registration accuracy.
Overview
7
7
years of professional experience
Work History
Shift Lead
City MD
Long Beach
09.2024 - Current
- Facilitate onboarding for newly hired patient service team members to enhance team integration.
- Ensure seamless communication by managing multi-line phone systems.
- Streamline office operations by completing accurate patient registrations.
- Ensure secure management of facility operations during the start and end of shifts.
- Monitor and document key health indicators such as temperature, pulse, respiration rate, and blood pressure.
Administrative Assistant
Emma's Haven Inc
Long Beach
09.2020 - Current
- Managed documentation, data entry, and file management to ensure organized and accessible records.
- Drafted letters and emails for office personnel, enhancing communication efficiency.
- Managed inventory of office supplies effectively.
- Coordinated event logistics, including registration, venue arrangements, and materials preparation, to ensure successful execution of events.
Cashier/Office Administrator
Marshalls
Oceanside
12.2018 - 02.2020
- Balanced cash drawers to ensure accurate transactions; resolved daily cash drawer reconciliation discrepancies.
- Managed inventory processes to maintain optimal stock levels and support operational efficiency.
- Conducted interviews to evaluate candidate qualifications and ensure alignment with team needs.
- Facilitated successful onboarding by selecting high-potential candidates.
Education
Certified Medical Assistant - Medical Assistant
Stepful
Detroit, MI03-2025
Associate Degree - Psychology
Nassau County Community College
Garden City, NY01-2023
Skills
- Electronic health records
- Medical billing
- Clinic workflow
- Computer skills
- CPR Certified
- Leadership skills
- Employee training and development
- Patient relations
Timeline
Shift Lead
City MD
09.2024 - Current
Administrative Assistant
Emma's Haven Inc
09.2020 - Current
Cashier/Office Administrator
Marshalls
12.2018 - 02.2020
Certified Medical Assistant - Medical Assistant
Stepful
Associate Degree - Psychology
Nassau County Community College