Summary
Overview
Work History
Education
Skills
Certification
Timeline

Kentia Guyton

Wingstop
Rancho Cordova,CA
1
Certification
5
years of professional experience

Motivated and detail-oriented Clinical Medical Assistant student with hands-on training in both clinical and administrative medical assisting. Experienced leader with a strong background in team supervision, customer service, workflow coordination, and maintaining compliance with established policies and procedures. Skilled in patient intake, vital signs, EKGs, specimen collection, medical records, scheduling, and HIPAA compliance. Known for professionalism, adaptability, strong communication, and the ability to thrive in fast-paced healthcare environments. Seeking a Clinical Medical Assistant externship where I can provide compassionate patient care while continuing to develop my clinical and administrative skills.

Work History

Shift Lead

1 Year 4 Months
Wingstop | 04.2025 - Current
  • Supervise daily operations while maintaining accuracy, efficiency, and quality standards.
  • Coordinate team workflow and prioritize responsibilities in a fast-paced environment.
  • Train and mentor new employees on company policies, procedures, and customer service expectations.
  • Resolve customer concerns professionally while maintaining a positive experience.
  • Ensure compliance with safety, sanitation, and infection prevention standards.
  • Demonstrate excellent communication, teamwork, and problem-solving skills under pressure.

Assistant General Manager

1 Year 2 Months
Taco Bell | 01.2024 - 03.2025
  • Managed day-to-day operations while ensuring compliance with company policies and safety standards.
  • Coordinated employee schedules, staffing, and workflow to maximize productivity.
  • Trained and coached team members to improve performance and maintain high service standards.
  • Maintained accurate records related to inventory, labor, and daily operations.
  • Resolved customer concerns using professionalism and effective communication.
  • Monitored quality assurance and compliance with health and sanitation regulations.

Shift Lead

3 Years 6 Months
Taco Bell | 06.2021 - 12.2024
  • Led daily shift operations and delegated responsibilities to ensure efficient workflow.
  • Assisted with employee training and performance development.
  • Maintained accurate cash handling and operational documentation.
  • Ensured compliance with food safety, sanitation, and company policies.
  • Demonstrated leadership, organization, and multitasking in a high-volume environment.
  • Built strong communication skills through daily interaction with customers and team members.

Education

Clinical Medical Assistant Certificate

Roseville Adult School | Roseville, CA

Graduated: August 2026

Discovery High School | Sacramento, CA

Skills

Vital Signs
Patient Intake
12-Lead EKG
Specimen Collection
Infection Control
Medical Terminology
Medication Administration Principles
CPR Certified
Electronic Health Records (EHR)
Patient Scheduling
Medical Records Management
Insurance Verification & Prior Authorizations
HIPAA Compliance
Microsoft Office
Patient Communication
Team Collaboration
Time Management
Attention to Detail
Organization
Customer Service
Problem Solving
Adaptability

Certification

CPR Certified

AMCA Certified

Timeline

Shift Lead

Wingstop
04.2025 - CurrentRead More

Assistant General Manager

Taco Bell
01.2024 - 03.2025Read More

Shift Lead

Taco Bell
06.2021 - 12.2024Read More

Discovery High School

Read More

Roseville Adult School

Clinical Medical Assistant Certificate
Read More
Kentia Guyton