Isabel Estrella
Colwich,KS
Summary
Dynamic professional with extensive experience in retail and healthcare, including a leadership role at Braum's Ice Cream and Dairy Stores. Proven expertise in cash handling and customer service, complemented by strong communication skills. Adept at managing teams and ensuring operational excellence while meeting diverse client needs.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shift Lead
Walgreens
Wichita, KS
11.2025 - 06.2026
- Handled cash transactions to ensure customer satisfaction
- Balanced cash drawers at the end of each shift
- Coordinated tasks among coworkers to optimize workflow
- Processed and organized shipments promptly to maintain inventory levels
Dietary Aide
Rolling Hills Health & Rehab
Wichita, KS
02.2024 - 11.2025
- Prepared specialized drinks and desserts to meet dietary preferences
- Prepared and arranged trays for dinner service in a timely manner.
- Interacted with residents to address dietary needs and preferences
AM3 Night Shift Manager
Braum's Ice Cream and Dairy Stores
Wichita, KS
03.2022 - 12.2023
- Promoted to manager position in December 2022, responsible for scheduling, completing the night deposit, and securing the store after closing.
- Supervised night operations, ensuring smooth workflow in ice cream production.
- Managed staff schedules, optimizing coverage for peak customer hours.
- Trained new employees on safety protocols and operational procedures.
Sales Associate
Goodwill Industries
Wichita, KS
07.2021 - 03.2022
- Assisted customers with checkout process and I organized new items into the corresponding areas as they became available. Counted till after closing and prepared store for opening the next day, ensuring cleanliness and readiness.
- Assisted customers in locating and selecting merchandise.
- Processed sales transactions using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays.
Education
Associate in Medical Assisting - Medical Assistant
Wichita Technical Institute
Wichita, KS07-2026
High school diploma -
Andale High School
Andale, KS05-2023
Skills
- Cash handling
- Shift Management
- Healthcare terminology
- Sales
- Customer engagement
- Food service management
- Leadership
- Supervising Experience
- Customer service
- Dietary aide experience
- Food service
- Sanitation
- Food Safety
- Senior care
- Nursing home experience
- Senior care Management
- Assisted living
- Geriatrics
- Working with adult populations
- Communication skills
- Phone etiquette
- Medication management
- Vital signs
- Intramuscular (IM) medication administration
- Healthcare support
- Food preparation
- Cleaning Experience
- Residential cleaning
- Hygiene practices
- Adult care
- Basic math
- Cleaning Experience
- Vital signs
- POS
- Time management
Certification
- Driver's License
- September 2021 to July 2026
- CPR Certification
- RMA
- Certified Phlebotomy Technician
Languages
English
Accomplishments
- Honor Roll
Timeline
Shift Lead
Walgreens
11.2025 - 06.2026
Dietary Aide
Rolling Hills Health & Rehab
02.2024 - 11.2025
AM3 Night Shift Manager
Braum's Ice Cream and Dairy Stores
03.2022 - 12.2023
Sales Associate
Goodwill Industries
07.2021 - 03.2022
Associate in Medical Assisting - Medical Assistant
Wichita Technical Institute
High school diploma -
Andale High School