Yvonne Cisneros
Avenal,CA
Summary
Hi, my name is Yvonne Cisneros I am
Versatile and results-oriented multi-unit leader with a proven track record of driving operational excellence, building high performing teams, and delivering exceptional guest experiences across multiple locations. Over 4 years of leadership experience in both retail and starting my food service industries, with a strong focus on talent development, team engagement, and strategic execution. Recognized for the ability to lead with purpose, optimize processes, and exceed performance goals. Bilingual in English and Spanish, with a passion for fostering inclusive, growth-driven work environments aligned with brand values.
Overview
6
6
years of professional experience
Work History
Shift Lead
Panda Express
02.2025 - Current
- - Lead store operations and ensure high standards of food safety, quality, and guest service.
- - Supervise and coach team members, fostering a culture of accountability and growth.
- - Support recruitment, training, and performance evaluations.
- - Collaborate with upper management to meet financial and operational goals.
Assistant Store Manager
Family Dollar
01.2024 - 02.2025
- - Supported the Store Manager with day-to-day operations and strategic planning.
- - Supervised team performance, handled inventory, and ensured customer satisfaction.
- - Led employee training programs and maintained store compliance with company standards.
Store Manager
Family Dollar
10.2022 - 12.2023
- - Directed all aspects of store operations, including hiring, training, payroll, and loss prevention.
- - Increased team productivity through performance coaching and motivation.
- - Oversaw inventory processes and optimized labor scheduling to control costs.
Assistant Store Manager
Family Dollar
09.2020 - 10.2022
- - Facilitated team training and onboarding to improve service quality and store operations.
- - Managed cash handling procedures and supported store merchandising efforts.
Teacher
Madera Unified School District
08.2024 - 12.2024
Substitute Teacher
Reef-Sunset Unified School District
01.2024 - 05.2024
Internship Trainee
Wonderful Pistachios & Almonds
05.2019 - 07.2019
Education
Associate of Arts - AA - English Language
West Hills College Lemoore
06.2020
Associate of Arts and Sciences - AAS - Agriculture Operations
West Hills College Coalinga
06.2020
Bachelor of Education - BEd - Liberal Studies
California State University, Fresno
05.2023
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Loss prevention
- Staff development
- Coaching and mentoring
- Operations management
- Quality control
- Inventory management
- Conflict management
- Relationship management
- Staff onboarding
- Daily reporting
- Knowledge sharing
- Employee evaluation
- Productivity monitoring
- Shift leadership
- Decision-making capacity
- Production leadership
- Scheduling expertise
- Cash handling
- Problem-solving
- Team leadership
- Creative problem solving
- Team supervision
- Staff training and development
- Customer service management
- POS system operation
- Daily workflows
- Team collaboration and leadership
- Training assistance
- Flexible schedule
- Inventory counts
- Shift paperwork completion
- Role modeling
- Goal setting and tracking
- Assigning work
- Motivational leadership
- Issue resolution
- Staff education and training
- Safety processes and procedures
- Policy enforcement
- Employee attendance monitoring
- Employee scheduling
- Sales reporting
- Shift scheduling
- Account management
- Time management
- Multitasking Abilities
- Task prioritization
- Customer service
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Friendly and positive
- Store merchandising
- Cash management
- Retail inventory management
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Leadership development
- Supply ordering
- Policies and procedures
- Store displays
- Staff management
- Staff supervision
- Sales expertise
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Documentation and reporting
- Relationship building and management
- Operations
- Order management
- Sales strategies
- Retail sales techniques
- Payroll management
- Sales professional
- Customer response
- Accurate money handling
- Bank deposit procedures
- Bank and safe deposits
- Operational efficiency
- Inventory oversight
- Loss prevention procedures
- Retail merchandise quality standards
- Strategic planning
- Sales analysis
- Performance reviews
- Sales coaching
- Maximizing profitability
- Pricing strategies
- Sales promotions
- Leading staff meetings
- Vendor management
- Merchandise planning
- Advertising and marketing
- Project management
- Marketing and promotions
- Special events
- Competitor monitoring
- Employee terminations
- Talent recruitment
- Culture development
- Process improvements
- Hourly shift management
- Risk management
- Promotional planning
- Budget development
- Database management
- Systems and software expertise
- Financial operations management
- Revenue generation
- Security system monitoring
- Mathematical aptitude
- Budget administration
- Root-cause analysis
- Partnership building
- Program implementation
- Report generation
- Program administration
- Market analysis
- Customer feedback analysis
- Team building
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Panda Express
02.2025 - Current
Teacher
Madera Unified School District
08.2024 - 12.2024
Assistant Store Manager
Family Dollar
01.2024 - 02.2025
Substitute Teacher
Reef-Sunset Unified School District
01.2024 - 05.2024
Store Manager
Family Dollar
10.2022 - 12.2023
Assistant Store Manager
Family Dollar
09.2020 - 10.2022
Internship Trainee
Wonderful Pistachios & Almonds
05.2019 - 07.2019
Associate of Arts and Sciences - AAS - Agriculture Operations
West Hills College Coalinga
Bachelor of Education - BEd - Liberal Studies
California State University, Fresno
Associate of Arts - AA - English Language
West Hills College Lemoore