Marc Ruiz
Glendale,AZ
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Lead
What The Crepe
Phoenix
01.2020 - 05.2024
- Lead a group of 5 people
- Assist in organizing catering events as well as main events
- Started as cashier and was then promoted, due to my work ethic.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
Line Cook
Pei Wei
Avondale
07.2020 - 10.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Cashier
Filiberto's
Avondale
12.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Tonopah Valley High School
Tonopah, AZ07.2024
Skills
Customer service focus
Restaurant experience
Decision-making capabilities
Sales experience
Servant leadership focus
Awards
- Employee of the Month
- Best Team Player
Languages
Spanish
Native or Bilingual
Timeline
Line Cook
Pei Wei
07.2020 - 10.2020
Shift Lead
What The Crepe
01.2020 - 05.2024
Cashier
Filiberto's
12.2018 - 02.2019
High School Diploma -
Tonopah Valley High School