Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Marc Ruiz

Marc Ruiz

Glendale,AZ

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

5
5
years of professional experience

Work History

Shift Lead

What The Crepe
01.2020 - 05.2024
  • Lead a group of 5 people
  • Assist in organizing catering events as well as main events
  • Started as cashier and was then promoted, due to my work ethic.
  • Completed store opening and closing procedures and balanced tills.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.

Line Cook

Pei Wei
07.2020 - 10.2020


  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Cashier

Filiberto's
12.2018 - 02.2019


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Tonopah Valley High School
Tonopah, AZ
07.2024

Skills

Customer service focus

Awards

  • Employee of the Month
  • Best Team Player

Languages

Spanish
Native or Bilingual

Timeline

Line Cook

Pei Wei
07.2020 - 10.2020

Shift Lead

What The Crepe
01.2020 - 05.2024

Cashier

Filiberto's
12.2018 - 02.2019

High School Diploma -

Tonopah Valley High School

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Marc Ruiz