Cloe Sanchez

During my time at Pure Green I helped manage all operations including order taking, meal preparation, restocking materials and fresh food supply, as well as serving customers their meals. I also acquired the following skills during this experience:

• Maintaining a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Training new employees and delegated daily tasks and responsibilities.
• Resolving customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enhancing customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Collaborating with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Demonstrating strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Keeping food preparation area, equipment, and utensils clean and sanitary.
• Promoting a positive work environment through effective communication and teamwork among staff members.

During my time at Sunsplash, I worked as a host and waitress in my Cabana Attendant position, and I also worked in the front of the park, managing tickets and entry. During this, I earned skills such as:

• Increasing customer satisfaction by promptly greeting and seating guests upon arrival.
• Managing reservations to optimize seating, and minimize wait times.
• Creating an enhanced and lively atmosphere with attentive service and personalized attention.
• Working with Cabana staff to move tables and adjust seating to accommodate groups with special requests.
• Ensuring accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Maintaining a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.