Flexible work hoursWork-life balanceCareer advancementPaid sick leave401k matchHealthcare benefitsPersonal development programs4-day work week
2
Languages
1
Certification
4
years of professional experience
Qualified professional with a strong background and proven skills relevant to the position. Demonstrated passion and dedication to achieving results in previous roles. Authorized to work in the US for any employer.
Work History
Shift lead
2 Years 6 Months
Miniso | 02.2024 - Current
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new employees on product knowledge and customer service standards.
Managed inventory levels through regular stock checks to optimize supply.
Streamlined workflows for enhanced efficiency during peak sales periods.
Resolved customer inquiries and complaints promptly to maintain satisfaction ratings.
Coordinated staff schedules to ensure adequate coverage during high-traffic times.
Maintained a clean, organized work environment, consistently meeting safety standards.
Evaluated team performance regularly, offering constructive feedback for improvement.
Shift Manager
1 Year 7 Months
Beauty Brands | 06.2022 - 01.2024
Supervised daily operations to ensure exceptional customer service and product availability.
Trained and mentored team members on best practices and operational procedures.
Coordinated staff schedules to optimize coverage during peak hours.
Implemented visual merchandising strategies to enhance product presentation and sales.
Developed employee training programs focused on service excellence and product knowledge.