ALYSSA DILLARD
Sheltering Arms Institute
Mechanicsville
1
Certification
13
years of professional experience
Therapy Team Lead with 10+ years of clinical SLP experience leading teams, improving documentation, and expanding specialty programs. Drives operational improvements through scheduling optimization, training programs, and compliance-focused audits to boost clinical consistency and staff readiness. Seeks to grow managerial impact by enhancing interdisciplinary care and operational efficiency, including quality oversight
Work History
Speech Therapy Team Lead
3 Years 9 Months- Leading SLP team as informal leader, facilitating monthly meetings and serving as liaison between SLP and leadership, obtained quotes for pricing of SLP devices to support team needs, such as variety of RBANS, IOPI, and initiated use of Speech Vive with free trial device for clinician use
- Managed and updated therapist scheduling templates to ensure appropriate patient visit allocation and optimize provider productivity.
- Developed training mentor programs to enhance onboarding and professional development, coordinating mentor schedules and troubleshooting group mentoring for PT/OT, creating specific group mentoring for SLP training.
- Assisted in facilitation of regular team meetings to provide departmental information, such as results of chart audits, CPT diversification billing, billing and documentation education.
- Created and updated reference materials, including insurance billing cheat sheets and certification letter workflow documents, to improve staff knowledge and streamline workflow across the organization.
- Assisted in TPE audits to verify adherence to federal regulations, including TherAct chart audit
- Assisted with regulatory compliance activities, including conducting fire drills and disseminating educational materials for DNV preparation.
- Presentation at Leadership Forum to discuss Team Lead role and present to leadership to demonstrate value of role and current impact.
- Reviewed labor budgets to determine appropriate FTEs at current site
Speech Language Pathologist
5 Years 4 Months- Evaluated speech, language, motor speech, voice and swallowing using standardized assessments and informal measures to identify patient needs and tailor interventions
- Collaborated closely with other healthcare providers to develop comprehensive care plans
- Treated each patient according to written plan of care
- Supervised students during clinical internships and trained new staff, fostering professional development and ensuring quality care delivery
- Stayed abreast of innovative new research and evidence based practice
- Led speech pathology team in monthly meetings, starting August 2020
- Expanded Head and Neck Cancer program and established Cognitive Wellness protocol within Knowledge Broker program, enhancing patient resources and support.
- Expanded Head and Neck Cancer program and established Cognitive Wellness programs within Knowledge Broker program, enhancing patient resources and support.
Speech and Language Pathologist Float
9 Years 11 Months- Conducted comprehensive assessments to diagnose speech and language disorders.
- Developed and implemented individualized treatment plans tailored to patient needs.
- Collaborated with multidisciplinary teams to develop comprehensive care plans addressing the unique needs of each patient.
- Addressed swallow disorders with tailored interventions, improving patients' ability to eat and drink safely, including staff education.
- Adapted to changing schedules and managed frequent adjustments to ensure continuity of care.
Education
Master of Science - Speech Language Pathology
Bachelor of Science - Communication Sciences And Disorders
Skills
Therapeutic techniques
Regulatory compliance
Coaching and mentoring
Attention to detail
Relationship building
Conflict resolution
Customer focus
Regulatory Compliance
Empathy
Workflow Optimization
Accomplishments
- Presented at ACRM November 2019 "An Interdisciplinary Clinical Practice Guideline and Clinic Model for Concussion Management. Translating Evidence into Practice
Certification
- Certified Brain Injury Specialist
- AmpCare Certified
- Speak Out! Trained
Timeline
Speech Therapy Team Lead
Sheltering Arms Institute
11.2022 - CurrentRead More
Speech Language Pathologist
Sheltering Arms Institute
07.2017 - 11.2022Read More
Speech and Language Pathologist Float
Encompass Health Rehabilitation Hospital
06.2013 - 05.2023Read More
Appalachian State University
Master of Science from Speech Language Pathology
Read More
James Madison University
Bachelor of Science from Communication Sciences And Disorders
Read More