Experienced with training team members to maximize their potential and productivity. Utilizes effective training techniques to ensure comprehensive understanding and application. Track record of fostering a collaborative and results-driven team environment.
Overview
10
10
years of professional experience
Work History
Style Team Trainer
Target
Houston, TX
05.2021 - Current
Skills required: Keen attention to detail and effective multitasking. Ability to Educate guests about products and services to enhance their engagement. Learn how to quickly and proficiently use communication devices, handheld scanners, and other technology as needed.
Duties include:
Providing comprehensive training for new team members This includes an orientation program, workshops, mentorship from experienced staff, and ongoing support for their development and integration into the team.
Maintaining accurate inventory.
Overseeing inventory placement on the sales floor.
Maintaining the sales floor according to company standards.
Managing online orders by organizing batches and preparing items for our drive-up team to deliver to our guests.
Developed and delivered training programs to enhance team performance and operational efficiency.
Facilitated onboarding processes for new team members, ensuring smooth integration into the workplace.
Medical Assistant Intern
Memorial Hermann
Houston, TX
05.2026 - 06.2026
Assisted in patient intake processes, ensuring accurate documentation and data entry.
Supported healthcare providers during examinations by preparing instruments and assisting with procedures.
Maintained cleanliness and organization of examination rooms to enhance patient comfort and safety.
Coordinated communication between patients and medical staff, facilitating efficient service delivery.
Sales Floor Lead Supervisor
Kohl’s Department Store
Houston, TX
10.2017 - 05.2021
Skills required: Developing and maintain customer relationships and provide a friendly atmosphere to encourage repeat visits to increase sales growth.
Duties included:
Lead Sales Associate, mentoring and assisting junior associates.
Initiated a customer service strategy, which helped to increase store sales by 5% over six months.
Acted as a liaison between clients and management by responding to customer inquiries and supervising different departments.
Fielded and resolved customer complaints
Assistant
Trimble Grantham and Grand Law Firm
Houston, TX
08.2016 - 09.2017
Skills required: Strong attention to detail and organizational acumen.
Duties included:
Filing and organizing case files
Imputing cases documents and information into computer record keeping software
Coordinated case files and documentation for efficient legal processing.
Assisted attorneys with research and preparation of legal briefs and motions.
Streamlined communication between clients and legal teams for improved clarity.
Maintained schedules, managing appointments to optimize attorney time efficiency.
Team Member in Food and Beverage
Typhoon Texas
Katy, TX
08.2016 - 09.2017
Skills required: Strong guest serves.
Duties included:
Operations of soda, frozen treats and slush machines
Refill, restock, and sanitize of machines and preparation surfaces.
Assist as needed in other food service department.
Delivered exceptional customer service in fast-paced environment, enhancing guest experiences.
Collaborated with team members to maintain cleanliness and safety standards throughout the facility.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Medical Assistant -
Pima Medical Institute
Houston, TX
07-2026
Associate of Arts -
Southern New Hampshire University
Hooksett, NH
01-2025
High School Diploma -
Mayde Creek High School
Katy, TX
06-2017
Skills
Compliance requirements
Task delegation
Staff training
Employee presentations
New employee training
Customer service
Problem-solving
Time management
Vital signs monitoring
HIPAA compliance
Immunization administration
Medical terminology knowledge
Specimen collection
AWARDS
1000+ community service hours through Jrotc community-based services., Multiple awards from national theater companies for skills in lighting and sound., Student of Excellent for Fine Arts., National title winner in light design., Two-time employee of the month at Kohls.