Alyssa Minard
Decatur,IL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Pana Medical Group
Pana, IL
01.2023 - Current
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Manager
Sunroom tanning
Taylorville, IL
03.2019 - 12.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
Certified Medical Assitant Certificate - Medical Assisting
Midwest Technical Institute
Springfield, IL12.2020
Assosciates of Nursing - Nursing
Richland Community College
Decatur, ILSkills
- Medical Terminology
- Clinical Applications
- Inventory and Supply Management
- Coding
- HIPAA Compliance
- Vital Sign Monitoring
- Specimens Collection and Processing
- Patient Documentation
- Data Entry
- Medical Records Management
Timeline
Certified Medical Assistant
Pana Medical Group
01.2023 - Current
Manager
Sunroom tanning
03.2019 - 12.2021
Certified Medical Assitant Certificate - Medical Assisting
Midwest Technical Institute
Assosciates of Nursing - Nursing
Richland Community College