Alyssa Miran
San Diego,CA
Summary
Highly skilled multitasker with a superior work ethic. Possess exceptional teamwork, problem-solving, and organizational skills. Always willing to take on any task necessary to support the team and ensure success. Known for reliability and dedication. Valuable team player who approaches every challenge with a hardworking and resourceful mindset.
Overview
10
10
years of professional experience
Work History
Sales Associate
Anthropologie
05.2024 - Current
- Built relationships with customers to encourage repeat business.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Shoe Palace
06.2018 - 08.2023
- Assisted customers with shoe preferences, sizing, and advice
- Maintained a clean, neat, operational field while organizing shoe sizes in the back
- Used strong communication skills to work with coworkers and convey information to others
- Supported others when they needed help, picked up shifts for coworkers
- Assisted with opening and closing of store, by cleaning and rearranging.
Volunteer
Catholic Charities
01.2020 - 05.2022
- Prepared nutritious snacks and meals for program participants
- Exhibited excellent communications and customer service relations skills
- Mentored at-risk youth to improve personal wellbeing and academic performance.
Volunteer
Soldiers' Angels
08.2019 - 12.2021
- Prepared nutritious snacks and meals for program participants
- Obtained and processed charitable donations to serve the needs of the military community
- Determine needed and relevant interventions based on each client's cognitive abilities and current needs.
Volunteer
Special Olympics
10.2021 - 10.2021
- Assisted with special events or programs
- Maintained clean, neat and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Sales Associate
Alo Yoga
06.2014 - 05.2018
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Arts in Business Management -
San Diego State University
San Diego, CA05.2027
Skills
- Extremely self-motivated, proactive and disciplined
- Teamwork and Collaboration
- Verbal and Written Communication
- Attention to Detail
- Calendar Management
- Customer Service
- Social Media and Blog Posting
- Friendly and Professional
- Strong Work Ethic
- Luxury Fashion Experience
- Knowledge pf Luxury Retail Market
- Strong Time Management/Multitasking Skills
Contacts
Nathan Roberts, Manager at Shoe Palace, email: nathanroberts@shoepalce.com
Dan Morris, Manager at Anthropologie, email: str516@anthro.com
Lola Avila, Manager at Alo, email: lolaavila43@alo.com
David Lloyd, Manager at Soldiers' Angels, email: davidlloyd98@angels.com
Timeline
Sales Associate
Anthropologie
05.2024 - Current
Volunteer
Special Olympics
10.2021 - 10.2021
Volunteer
Catholic Charities
01.2020 - 05.2022
Volunteer
Soldiers' Angels
08.2019 - 12.2021
Sales Associate
Shoe Palace
06.2018 - 08.2023
Sales Associate
Alo Yoga
06.2014 - 05.2018
Bachelor of Arts in Business Management -
San Diego State University