ALYSSA MONCEVAIS
Stockton,CA
Summary
Experienced customer service specialist with 5+ years in providing outstanding service. Committed to maintaining a safe and welcoming atmosphere for customers and team members. Demonstrated success in resolving issues efficiently and enhancing overall customer experience.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Clearchoice Dental Implant Center
02.2023 - Current
- Assisted dentists with patient procedures to ensure efficient workflow.
- Assisted multiple surgeons during oral surgeries, ensuring seamless teamwork with other assistants.
- Dismissed patients post-sedation after oral surgeries, providing clear home care instructions.
- Trained and mentored new staff in office protocols and best practices to promote a cohesive work environment.
- Streamlined appointment scheduling processes, enhancing patient flow and reducing wait times for services.
- Educated patients on available upgrades, contributing to increased upgrade sales.
Dental Assistant
ClearChoice Dental Implant Center
02.2021 - 02.2023
- Evaluated patient concerns in fast-paced dental office, resolving issues efficiently.
- Collaborated with diverse patients to enhance overall care experience.
- Critical thinking skills during appointments to give patient the best experience
- Dismissed patients post-sedation after oral surgeries, providing clear home care instructions.
Education
High School Diploma -
Lincoln High School
Stockton, CADental Assisting -
Dental Assisting Institute
Modesto, CA08.2020
Skills
- Excels in time sensitive situations
- Thrives in collaborative environment
- Prioritizes group success
- Solution-oriented
- Flexibility
Timeline
Dental Assistant
Clearchoice Dental Implant Center
02.2023 - Current
Dental Assistant
ClearChoice Dental Implant Center
02.2021 - 02.2023
High School Diploma -
Lincoln High School
Dental Assisting -
Dental Assisting Institute