Alyssa Montez
Franklin
Summary
To enhance my professional skills in a stable and positive work environment with opportunities for career growth.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work History
Orthodontic Assistant
Orthodontic Experts
Menomonee Falls
02.2025 - Current
- Assisted in patient preparation for orthodontic procedures and treatments.
- Managed sterilization of instruments to ensure a clean work environment.
- Educated patients on proper oral hygiene techniques and post-treatment care.
- Supported orthodontists during procedures by providing necessary tools and materials.
- Collaborated with team members to streamline workflow and enhance patient experience.
- Conducted initial assessments of patients' dental needs and treatment plans.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Prepared patients for dental radiographs and photographs.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Maintained sterilization of instruments according to OSHA standards.
Manager
Dunkin' Donuts
Milwaukee
09.2024 - 06.2025
- Oversaw daily restaurant operations to ensure optimal service and guest satisfaction.
- Managed staff schedules to maintain adequate coverage during peak hours.
- Trained new employees on service standards and operational procedures.
- Implemented inventory management practices to reduce waste and control costs.
- Developed team performance plans to foster professional growth and accountability.
- Ensured compliance with health and safety regulations across all operations.
- Resolved customer complaints promptly to maintain a positive dining experience.
Dental Assistant/ Receptionist
Paramount Pediatric Dentistry
Oak Creek
05.2024 - 08.2024
- Assisted pediatric dentists during examinations and procedures to ensure patient comfort.
- Prepared treatment rooms and sterilized instruments according to safety protocols.
- Communicated effectively with children and parents about dental procedures and care.
- Maintained accurate patient records and updated charts with treatment details.
- Managed scheduling and coordinated appointments for optimal patient flow.
- Educated patients on oral hygiene practices to promote better health outcomes.
- Supported dental staff by organizing supplies and maintaining inventory levels.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
Manager
BUFFALO WILD WINGS
RACINE/OAK CREEK
09.2018 - 03.2024
- Ensure employees follow the company’s guidelines, policies, and procedures.
- Oversee daily operations; open and close the restaurant.
- Responsible for delivering outstanding customer service, assigning duties, development of team members, labor, and cash handling.
- Monitor employee performance to ensure facility runs efficiently and effectively. While providing guidance, feedback, and encouragement.
- Supervised up to 20 employees per shift.
Hostess/ Take Out Specialist
buffalo wild wings
racine
12.2014 - 09.2018
- Recorded customers’ orders on a multi-line phone system, in person. Repeated them back in a clear understandable manner.
- Quickly and efficiently processed payments and make accurate change.
- Greeted guests walking in the door and ascertained their needs.
- Provided an elevated guest experience to generate a loyal clientele.
Education
William Horlick High School
Racine, WiSkills
- Leadership
- Supervisory skills
- Teamwork
- Multitasking
- Problem solving skills
Timeline
Orthodontic Assistant
Orthodontic Experts
02.2025 - Current
Manager
Dunkin' Donuts
09.2024 - 06.2025
Dental Assistant/ Receptionist
Paramount Pediatric Dentistry
05.2024 - 08.2024
Manager
BUFFALO WILD WINGS
09.2018 - 03.2024
Hostess/ Take Out Specialist
buffalo wild wings
12.2014 - 09.2018
William Horlick High School