•Greet orthodontic patients and answer any questions or concerns they may have.
•Perform various orthodontic procedures including scanning, bonding braces, bonding appliances and placing aligner attachments.
Orthodontic Assistant
Shine Orthodontics
Holly Springs, NC
10.2024 - 08.2025
Prepare patients for appointments, set up treatment rooms, and sterilize instruments.
Take X-rays and dental impressions for patient records.
Assist the orthodontist during various procedures such as bondings, debonds, adjustments, etc.
BDC Manager
Fred Anderson Toyota
Sanford, NC
08.2024 - 10.2024
Manage online sales process
Monitor and track online sales performance
Engage with customers through various communication channels.
Provide prompt and personalized responses to inquiries, offer product information, and guide customers through the online sales process.
Utilized CRM software to track customer interactions and follow up accordingly
Registered Dental Assistant
Franklin Orthodontic Center
Franklin, TN
05.2024 - 07.2024
Prep patients for orthodontic treatments, such as placing and removing braces, fitting retainers, and adjusting appliances.
Sterilize and disinfect instruments, set up workstations before procedures, and ensure that necessary materials are available.
Take X-rays for new and current patients, helping to monitor patient progress and assist in diagnosis.
Assist with patient scheduling and confirming appointments
Internet Sales Manager
DARCARS Toyota Silver Spring
Silver Spring, MD
02.2022 - 03.2024
Oversee and manage the online sales process, from lead generation to conversion.
Monitor and track online sales performance, identifying areas for improvement and implementing strategies to increase sales and revenue.
Engage with online customers through various communication channels, including email, live chat, and social media platforms. Provide prompt and personalized responses to inquiries, offer product information, and guide customers through the online sales process to ensure high conversion rates.
Work closely with the sales team and other relevant departments to align online sales strategies with overall business objectives. Provide support, training, and guidance to the sales team regarding online lead management and conversion techniques.
Utilized CRM software to track customer interactions, follow up on inquiries, and analyze sales performance metrics.
Sales Associate
DARCARS Toyota Silver Spring
Silver Spring, MD
11.2021 - 02.2022
Engage with customers to understand their automotive needs, preferences, and budget constraints. Assist customers in selecting the appropriate vehicle based on their requirements and provide recommendations as needed.
Provide information about available vehicles, including features, specifications, pricing, and financing options.
Conduct product demonstrations, test drives, and walk arounds to showcase the vehicle's features and benefits.
Maintaining a high level of customer satisfaction by addressing inquiries, resolving complaints, and providing exceptional after-sales support. Building long-term relationships with customers to encourage repeat business and referrals.
Shift Manager
Gus's Fried Chicken
Bartlett, TN
12.2018 - 10.2021
Overseeing the day-to-day operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining high-quality service standards.
Recruiting, hiring, and training restaurant staff members, such as servers, hosts/hostesses, and kitchen staff. Scheduling shifts, managing employee performance, and addressing any issues or conflicts that may arise.
Ensuring excellent customer service by interacting with guests, addressing. complaints or concerns, and resolving any issues promptly. Monitoring service quality to ensure customers have a positive dining experience.
Ensuring compliance with health and safety regulations and maintaining cleanliness and hygiene standards throughout the restaurant.